「The toilet in our room is almost not working, the shower head is leaking, and the soundproofing is very poor. We were also assigned a room next to the laundry room, and the noise from the machines made it impossible for my family to sleep after a full day of driving.
When I went to the front desk to ask if it would be possible to change rooms if one became available, the male staff member was very impatient and his attitude made us feel very uncomfortable during our stay.」
「The pictures of this property/rooms are not accurate. We booked for our honeymoon, during our 3 days in Sedona. Worst mistake ever, the bed was hard as a rock and felt like sleeping on a fold out bed. The room was dirty, the rug in there is disgusting and while I understand not everything can be fully cleaned in between guests but that thing needs to be at least carpet cleaned once a month, my socks were covered in hair. The robes in the room were very clearly left and not switched to new ones...
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
