「The toilet in our room is almost not working, the shower head is leaking, and the soundproofing is very poor. We were also assigned a room next to the laundry room, and the noise from the machines made it impossible for my family to sleep after a full day of driving.
When I went to the front desk to ask if it would be possible to change rooms if one became available, the male staff member was very impatient and his attitude made us feel very uncomfortable during our stay.」
「The Hotel was absolutely stunning! Everything was immaculate as well. We had a few hiccups with our Expedia booking and the Management took care of it right away for us so we could enjoy our vacation and explore the area. Our shower head wasn't working and that was promptly fixed right away as well. The 4 pools and several jacuzzi's around the property were just gorgeous!! The BBQ area's were also very nice, clean and used a lot!! The views were unbelievable everywhere. We would absolutely stay...
「There was an additional $10 parking fee that wasn’t mentioned in the booking process. They also put us in an ADA complaint room. Not a deal breaker, but unexpected. Great location. 3 minute walk to Bell Rock.」
改變心意預訂可以免費取消的飯店
精挑細選搜尋全球約 100 萬間旅宿
