Find Romantic Hotels in Saugus, CA

"service"

"The stay was great. The staff was wonderful. The only issue that we did have and that rubbed me the wrong way was the breakfast. We were highly aware that there was an additional cost to breakfast, as it’s listed on a sign when you walk up to the breakfast area and they give you a slip when you check in that details, how much the breakfast cost. However, the one morning that we did decide to get breakfast (because this interaction made us not want to go back) we walk up to the breakfast place preparing to make ourselves a meal, and the lady that was in charge of the breakfast area practically yelled at us and was screaming at us that there was a cost, and that our room does not include breakfast and asked us if we’re able to pay before we get our omelettes… again we already knew that there was a cost so this interaction was a little jarring. We got the vibe that she felt. We couldn’t afford the breakfast and jumped down her throat to make sure that we knew that there was a cost. However, we already knew and it was really just them assuming that we couldn’t pay for something. Now I held back my frustration and didn’t complain because I felt the lady was just doing her job and I didn’t want to make a big issue out of anything. But looking back now, we both definitely felt as if she was profiling us because we were in pajamas and not in our best clothing, AnyWho, I would just suggest not to profile your guess and not assume that we can’t afford something"

"Very friendly staff, loved the goodie bag they gave us. The hotel was very quiet. We stayed there for the night on our way back home. "

"Good location "

"The staff was 1st and foremost absolutely amazing. Very helpful and went above and beyond to meet all of our needs. The rooms were very clean. The bathtubs are large enough to get a full body soak! Very quiet and relaxing. They have a nice restaurant on site that serves breakfast lunch and dinner. Food is great and affordable. If I could rate 10 stars I would. I’ll definitely be back!"

"Yes"

"Yes. We were upset about the charge for the car and the water in our room. "