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The Phoenix Hotel

Property class: 3
Travelers relax by the outdoor pool during the day before venturing out to nearby entertainment venues like Bill Graham Civic Auditorium and Warfield Theatre

Choose dates to view prices

The Phoenix Hotel offers a peaceful escape near Moscone Convention Center. Guests enjoy the outdoor pool, convenient bar, and helpful staff. Practical amenities like dry cleaning services and in-room WiFi make it a comfortable base for exploring San Francisco.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Laundry
  • Housekeeping
The current price is NT$3,431
NT$4,038 total
includes taxes & fees
Aug 23 - Aug 24

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Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for King - ADA

In-room safe, desk, iron/ironing board, WiFi (free)

King - ADA

  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Poolside King

In-room safe, desk, iron/ironing board, WiFi (free)

Poolside King

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Bed

In-room safe, desk, iron/ironing board, WiFi (free)

King Bed

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Poolside Two Queen Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Poolside Two Queen Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Two Queen Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Two Queen Room

7.8 out of 10
Good
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Accessible Two Double Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Accessible Two Double Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Studio King Suite

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Studio King Suite

  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Poolside King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Poolside King Room

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Accessible King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Accessible King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

King Room

7.0 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe King Room

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Deluxe King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Suite

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

King Suite

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Headliner Suite

A bed with white and patterned pillows, a blue headboard, a bedside table with a lamp, and a wall-mounted light.

Headliner Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Located in Downtown San Francisco, a neighborhood in San Francisco, The Phoenix Hotel is near a metro station. Pier 39 and Union Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Bill Graham Civic Auditorium and San Francisco Zoo. Looking to enjoy an event or a game? See what's going on at Oracle Park or Chase Center. Visit our San Francisco travel guide
Map
601 Eddy St, San Francisco, CA, 94109

What's nearby

  • A large classical building with a dome and columns, a street sign reading "Van Ness", and a modern sculpture on a pedestal.
    Van Ness Avenue
    3 min walk - 0.3 km
  • A large neoclassical building with a prominent dome and columns, surrounded by trees and flags.
    San Francisco City Hall
    6 min walk - 0.6 km
  • Great American Music Hall
    3 min walk - 0.3 km
  • Bill Graham Civic Auditorium
    6 min walk - 0.6 km
  • Warfield Theatre
    8 min walk - 0.7 km

Getting around

  • San Francisco Station
    4 min drive
  • Market St & Larkin St Stop
    9 min walk
  • San Francisco Intl. Airport (SFO)
    28 min drive

Restaurants

  • Onsen
    3 min walk
  • Great American Music Hall
    4 min walk
  • Saigon Sandwich
    1 min walk
  • Sungho
    3 min walk
  • Piccolo Italia Pizza
    3 min walk

About this property

The Phoenix Hotel

  • Hotel near Bill Graham Civic Auditorium
  • Close to Union Square and Palace Hotel, The Phoenix Hotel provides dry cleaning/laundry services, a snack bar/deli, and more. Stay connected with free in-room WiFi.
  • You'll also find perks like:
    • An outdoor pool
    • Self parking (surcharge), concierge services, and coffee/tea in the lobby
    • A front-desk safe, a vending machine, and a water dispenser
    • Outdoor furniture, ATM/banking services, and a 24-hour front desk
    • Guest reviews give top marks for the pool and helpful staff
  • Room features
  • All guestrooms at The Phoenix Hotel boast perks such as laptop-compatible safes and bathrobes, as well as amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Heating and ceiling fans
    • Designer toiletries, showers, and hair dryers
    • 42-inch flat-screen TVs with cable channels
    • LED light bulbs, coffee/tea makers, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 28.50 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Heated pool
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 2 floors
  • Built in 1956
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: USD 28.50 per night (in/out privileges)
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 016235201001

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Frequently asked questions

Does The Phoenix Hotel have a pool?

Yes, this property has an outdoor pool. Pool types include heated pools.

How much does it cost to stay at The Phoenix Hotel?

As of 2026/8/15, prices found for a 1-night stay for 2 adults at The Phoenix Hotel on 2026/8/23 start from NT$3,431, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Phoenix Hotel pet-friendly?

Yes, pets are allowed at this property. There's a fee of USD 25.00 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 28.50 per night.

What time is check-in at The Phoenix Hotel?

Check-in start time: 3 PM; Check-in end time: 2 AM.

What time is check-out at The Phoenix Hotel?

Check-out is at noon.

Where is The Phoenix Hotel located?

Located in Downtown San Francisco, this hotel is within a 10-minute walk of Van Ness Avenue and Bill Graham Civic Auditorium. Moscone Convention Center and San Francisco City Hall are also within 1 mi (2 km). Market St & Larkin St Stop is 9 minutes by foot and Market St & Hyde St Stop is 9 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Phoenix Hotel Reviews

8.8

Excellent

8.8

Cleanliness

8.4

Amenities

9.4

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 677 out of 1004 reviews
Rating 8 - Good. 178 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 45 out of 1004 reviews

Reviews

Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite places to stay in SF, especially after a concert. Staff is always friendly and helpful, and the beds / pillows are just right for a good night’s sleep.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay, very convenient location to Civic Center. Staff very friendly
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, quiet and clean hotel with secure parking ... would not hesitate to return.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, more than reasonable rates,, beautiful grounds, terrific pool, very average room.
Stayed 1 night in May 2026
Verified review

8/10 Good

EMEL ENRIQUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really nice and kind
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Doylene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was recently sold and under new owners. It was like taking a walk back to the 50's -70's..it was frequented by rock and roll bands. It shows alot of history. The beds are very comfortable and the room was clean and smelled good. Even though it is located on a busy street it was quite.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

MaryAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very accommodating!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, beautiful pool, clean rooms. Perfect sf oasis.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The room were spacious and clean, a beautiful pool. Great location and friendly staff.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

dena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such an amazing stay at the Phoenix Hotel this weekend! As someone who was born and raised in San Francisco, I can’t believe I never knew about this hidden gem. I’ve definitely been missing out! The atmosphere was incredible — such a fun, unique, and welcoming vibe from the moment I walked in. The front desk staff was so friendly and helpful, especially Declan (I believe that was his name). He was super down to earth, had great energy, and provided amazing customer service that made the experience even better. The room was great, clean, and comfortable. Overall, I absolutely loved my stay and will definitely be coming back. Highly recommend!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Ely

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was great but the restaurant and bar were closed unfortunately. Luckily we had some champagne we brought but no glasses were able to be provided. If the restaurant or bar was open 10/10
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Margarita

Friendly, very knowledgeable and professional office staff. Room was clean and spacious. You could tell they made a good attempt at trying to keep the interior decorum updated. Light fixtures, drapes, wall paint were all new. Ice maker and water refill was conveniently located to our room. Only gripe is the main wall is a large window which obviously doesn’t block out much noise or sunlight in the mornings, you can hear everyone that walks through the property as well as the emergency vehicle sirens. In a good location to main attractions. By car 1.5-3 miles away from Fishermans Wharf, Chinatown, Pier 39, Japantown, City Hall, etc. At night the exterior of hotel is sketchy but during the day you’re just fine. Small fee for parking. Overall 3/5. Would recommend for families and a short stay.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are what really make this place. They are amazing.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Neighborhood is rough, but the property is very clean, safe (all outside doors are locked electronically and parking lot is secure), and really cool.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jarod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the aesthetic. The pool is fun !!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Araceli

Liked: Cleanliness, staff & service, property conditions & facilities
The area beautifully setup. Close to good food options.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eileen

Liked: Cleanliness, amenities, property conditions & facilities
beautiful pool, staff very professional and welcoming, rooms are always beautiful, always a great coming to this hotel even for the price ☺️
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and made the stay 5 stars. The surrounding area wasn’t great (lots of homeless, bodily waste, and drug paraphernalia), but food, shopping, public transportation, walkability were great if you don’t mind having to get through quite a lot of homeless for a few blocks.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always!! Heated pool was perfect!!
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Jessica

Liked: Staff & service
Definitely not how it used to be! Staff was very kind and accommodating.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

April

Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Fun hotel; clean and comfortable!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Hananiah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just an awesome place to be staff always amazing pool super warm and parking perfect
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Jennifer

Liked: Staff & service, amenities, property conditions & facilities
we liked the heated pool, and the garden around it. The room was not the cleanest, but was kitchy and cute. The bed was comfy.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central location, nice staff.
Stayed 3 nights in Sep 2025