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Reviews of Ram's Hotel

2.5 out of 5
Ram's Hotel
80 9th St, San Francisco, CA

Reviews

7.0

Good

Rating 10 - Excellent. 42 out of 186 reviews" "
Rating 8 - Good. 64 out of 186 reviews" "
Rating 6 - Okay. 42 out of 186 reviews" "
Rating 4 - Poor. 12 out of 186 reviews" "
Rating 2 - Terrible. 26 out of 186 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to my school and still close to a grocery store and several restaurants. The staff is friendly and helpful.
Stayed 3 nights in Mar 2024
Response from Jay S on 2024/4/5
April, thank you so much for your continued loyalty. We appreciate the review. We look forward to seeing you the next time you're in San Francisco!

10/10 Excellent

April

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ram’s is located a block and a half from my school and has a cafe on the corner that has good lattes and food. The hotel has wood shutters that take away a good deal of downtown noise and the fan and heater are perfect for any adjustments I need to handle with SF weather. The staff is friendly and the beds are comfortable. I stay here every time I come to town.
Stayed 4 nights in Feb 2024
Response from Jay on 2024/3/12
April, thank you as always for staying with us. We appreciate the support and for taking the time to leave us a nice detailed review. We have remodeled the property with a lot of details in mind and we're glad that it's well received. We look forward to seeing you the next time your schedule asks for you to be in San Francisco!

10/10 Excellent

Darcie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and comfortable. The staff was friendly.
Stayed 1 night in Jan 2024

4/10 Poor

WEN

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

Harry

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here, great corner room. A bit noisy but I expected that being in a metro city. Would stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Greg

Stayed 1 night in Aug 2023

6/10 Okay

Antonio

Traveled with partner
Liked: Cleanliness, staff & service
My biggest complain is that the neighborhood is very unsafe. I literally saw drug deals going on in broad daylight. Room was great, had its own shower and clean, but the hallways smell really bad, I assume it’s because it’s old. I just can’t look past how dirty the neighborhood is, it smells of urine, trash everywhere and there are homeless/unstable people walking everywhere.
Stayed 1 night in Jun 2023

6/10 Okay

Theodore

Business traveler
Liked: Cleanliness
Solid Hotel - Tough Neighborhood
Great for budget travel, just in a very bad part of town. Loud street noise and not safe to walk around at night.
Stayed 3 nights in Sep 2022
Response from JS on 2022/9/23
Hi Theodore, Thank you for taking the time to leave us a review. We are glad to hear you enjoyed the accommodations and hope to see you in the future. We hope the city of San Francisco can address the city wide challenges of homelessness.

4/10 Poor

Jasmine

Traveled with partner
Liked: Staff & service
It was very difficult to find Parking. On the website it says available parking for $30 off site. This IS FALSE. We called the hotel to give us more information on this $30 parking. when we arrived at that parking structure they told us there was no overnight parking. We had to go to 3 different parking structures just for them to tell us no overnight parking is available. We had to pay $80 for one night at parking away from the hotel. Hotel has NO AC. Very compact.
Stayed 1 night in Sep 2022
Response from JS on 2022/10/10
Jasmine, thank you for taking the time to leave us a review. We apologize about the inconvenience the garage placed onto you as they may have changed their rules. We hope you enjoyed your stay and will consider giving us another chance in the future. There are a couple of garage 1 block away that allow overnight parking.

10/10 Excellent

Yana

Stayed 1 night in Jul 2022

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Care for customers
My train arrived 5 hours late, so by the time I got there all places to eat were closed. They did not let me go to bed hungry and provided something to eat.
Stayed 1 night in Jul 2022
Response from JS on 2022/9/8
Daniel, Thank you so much for your review, it means a lot to us. We do our best to provide the service and care for our customers. We would be happy to have you as our guest again.

10/10 Excellent

Michelle

Stayed 3 nights in Jun 2022
Response from JS on 2022/9/8
Michelle, Thank you for taking the time to leave us a review and showing your support. Please let us know if you are in SF again, we would be happy to have you as our guest again.

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Mgr on 2022/6/14
Jessica, thank you so much for the great review! It means a lot to us, and we are so glad to hear that you enjoyed your stay. Let us know if you are in SF again, we would be happy to accommodate.

6/10 Okay

Archit

Stayed 2 nights in Aug 2021

8/10 Good

Darenz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from JS on 2022/1/13
Thank you for staying with us and taking the time out to leave us a review. We hope you enjoyed your stay and we look forward to having you be our guest in the future.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cafe downstairs. Only downside is the noise outside unless you’re a heavy sleeper. Other than that it was pretty great!
Stayed 2 nights in Jul 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
The room smelt like poop even though the window was open and they claimed that with their COVID protocols, the room had been vacant for 48 hours. When I brought this to their attention, I was ignored. There was no coffee, just cream and sugar.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveler

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I arrived within checking in hours. We drove around for 40 minutes looking for a parking spot and the front door was locked upon our arrival. We spent a total of 30 minutes knowing on the door/ringing the bell trying to get in. NO ONE EVER CAME TO LET US IN AND WE HAD TO FIND ACCOMMODATION ELSEWHERE. The neighborhood is also super sketchy and we watched a man looking in all the car windows looking doe valubles.
Stayed 1 night in Jun 2021

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this place is great. Close to Market St shops, Civic Center, Bill Graham Auditorium, SOMA with easy access to Muni and Bart.
Stayed 5 nights in Jan 2020
Response from vik on 2020/2/12
Thanks for stay with us

10/10 Excellent

Jeffrey

Stayed 3 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from manager on 2019/10/3
Thanks

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
No parking... not just none available, they don’t have a parking lot. After discovering this, I had to stay elsewhere and they would not refund my money .... even though THEY provide no parking
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! Will be coming back in the future!!
Stayed 1 night in Aug 2019
Response from Vik - Manager on 2019/8/19
Thanks & you are welcome

10/10 Excellent

Edmelinda, Dallas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and helpful. They were considerate
Stayed 7 nights in Aug 2019
Response from vik on 2019/8/13
Thanks for choosing to stay with us & welcome back

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ram's hotel is a well run property. Nice room and bed w/ wifi and TV. Don't need much else.
Stayed 2 nights in Jun 2019
Response from manager on 2019/7/4
Thanks for stay with us

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019
Response from Manager on 2019/6/24
Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was recently remodelled and for the location, the room was a good size. Downsides were having to walk up a large flight of stairs from street level with luggage, and having to buzz staff to get in, which wasn’t an issue as they were very responsive but a minor concern when arriving back late at night.
Stayed 2 nights in Jun 2019
Response from Manager on 2019/6/12
Thanks for choosing to stay with us & we really appreciate your feedback

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019
Response from Manager on 2019/6/12
Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Right downtown and Cozy
It was really cozy, and it was really close to Market street and the beds are super comfortable
Stayed 3 nights in May 2019
Response from Manager on 2019/6/12
Thanks for stay with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is a great value for the SF area. Its very close to Tenderloin though (a sketchy area)
Stayed 11 nights in Mar 2019
Response from manager on 2019/3/20
Thanks for staying with us

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BED BUGS
I knew this wasn't going to be a 5 star hotel but wow...I felt like I was in a European hostel. On top of the community bathroom/showers, I woke up to being eaten up by BED BUGS. Do not stay at this hotel. It was disgusting and I left immediately.
Stayed 4 nights in Mar 2019
Response from manager on 2019/3/16
Sorry for any inconvenience & we look in more detail

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute gem for me. I was prepared to stay anywhere in the city and when I found an affordable spot near a transportation hub (five minute walk from the Civic Center BART stop), I was booking it, even if not expecting it to be nice at all. But clearly, they’ve done a wonderful job renovating the space and the room and adjacent bathrooms were immaculate, and even stocked with an iron and coffee maker. The staff were lovely people. The area had been a rough area and is not far from remaining rough areas, but Twitter and Uber headquarters are now within a block or two from Ram’s Hotel, and with that comes new amenities, like the Market on Market, which is the most perfect clone of a Whole Foods Market I’ve ever seen. Of course, that market is fairly expensive, but it’s a three minute walk from your room at Ram’s Hotel. The only two things I would change about Ram’s Hotel would be the sign (it doesn’t hint how nice this place really is), and I would make it so that rather than buzzing the front desk to enter the building, the room key could open the front door. Regardless, I will be staying there again the next time I visit SF.
Stayed 2 nights in Feb 2019
Response from vik - manager on 2019/3/6
Great & Thanks for your really wonderful feedback we really appreciate and also what the two things you notice for Hotel so nice currently we are working on the sign and also maybe next time you use your room key for the front door. Once again Thanks for your Feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from vik on 2019/2/18
Thanks

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel if you're looking quality price.
Stayed 3 nights in Feb 2019

2/10 Terrible

Verified traveler

Stayed 2 nights in Jan 2019
Response from vik on 2019/2/18
Thanks

8/10 Good

Ruby

Liked: Staff & service
Stayed 1 night in Jan 2019
Response from vik on 2019/2/18
Thanks for choosing stay with us

2/10 Terrible

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2019
Response from vik on 2019/2/18
Thanks for staying with us

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Room was a little dirty as when I looked under the bed there was trash and stuff not from me. Couple amenities missing from a typical hotel experience but nothing to me that made it problematic. It was still a nice stay for the price and area. I would stay again.
Stayed 4 nights in Jan 2019
Response from vik on 2019/1/22
Thanks for staying with us & extremely sorry that you saw some stuff so we take care for a future stay not happen again with any guest and also appreciate your review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I saw a mouse in my room my boyfriend pointed it out to me plus we wake up and our noses are stuffy
Stayed 1 night in Dec 2018
Response from manager on 2019/2/20
Sorry for any incontinence & in the future, we will more take care. Thanks for staying with us.

4/10 Poor

Robert, Palm Springs, CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was going to give the Ram's Hotel 4 of 5 stars because it had safe, secure accommodations, that is in an otherwise sketchy neighborhood. The TV, bathroom and shower, and sink in the room were nice. The bed was comfortable, and the clean towels were plentiful.There was no elevator, but I knew that before I booked the property. I was there for 7 nights. I was having a lovely time until the sixth night when I was bitten by a bed bug. It got me good because when I squished him my blood came out of his nasty little ugly body. I didn't sleep well the seventh night because I kept thinking of bed bugs. I think I only encountered one bed bug, but one is too many. So I reduced my overall score to the equivalent of 1 out of 5 stars. Bed bugs affect cleanliness. All week I had been thinking I found my new favorite budget hotel in San Francisco, but now I know I will never book it again.
Stayed 7 nights in Nov 2018

8/10 Good

yanelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from vik on 2018/10/24
Thanks

6/10 Okay

Aldo

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly good
The place is clean and comfortable, I had a room with a private bathroom, so I was more private. Overall ok for the price, the only issue is the street is really sketchy at night.
Stayed 5 nights in Oct 2018
Response from vik on 2018/10/24
Thanks for stay with us

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from vik on 2018/10/24
Thanks

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be us: we forgot shower shoes for the shared shower. (We didn’t worry about cleanliness; just a worry about what other people might bring in on their feet.) The room did its job. It was in great condition. Nice to have a sink in the room to wash up before bed. Managers were all very helpful. Neighborhood was a little close to the tenderloin. No one was outright rude or threatening but did see someone shooting up on a walk home one night. Thank you for being accommodating.
Stayed 4 nights in Oct 2018
Response from vik on 2018/10/24
Thanks for choosing stay with us

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NO PRIVACY NOR HYGIENE IS VERY CONCERNING
It's very bad condition especially you have to share bathroom with all homeless.
Stayed 1 night in Oct 2018
Response from vik on 2018/10/24
Thanks

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place not best area for kids.
It’s fun place but the area can be bad for kids. The man that works there is very nice and pleasant he remembered me from a previous stay like 2 months before. Place is well taken care of.
Stayed 1 night in Oct 2018
Response from vik on 2018/10/24
You are always welcome & Thanks for choosing stay with us

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2018
Response from vik on 2018/10/24
Thanks to stay with us

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from vik on 2018/10/24
THANKS