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Great views to the bay area, you can see the golden gate bridge, alcatraz, etc.
The hostess Gabriela was so helpful! She got me a better room because I was celebrating my birthday! couldn't have chosen a better hotel.
My only criticism concerns the lobby entry. It needs a revolving door to keep the space warm from cold outside air. Uncomfortable for guests and staff that has to be there all day.
Bathroom scales would be nice amenity.
The waiter, insiandian tall man , black hair, in the Orafo restaurant was so rude and unprofessional. He didn’t say hello and brought the check at the table without to even look at me. I strongly suggest the management to replace the position immediately.
The staff at Four Seasons Hotel San Francisco Embarcadero were beyond exceptional - always friendly and professional and nothing was too much trouble.
The Suite, 1 King Bed, Bay View, Corner on level 47 provided fantastic views out across the bay. The room was well appointed and comfortable.
Amazing views, great beds, fantastic staff. Missing the great bathtubs of the older downtown property. Bar menu is also excellent. The mushroom pasta is outstanding. We will be back…but oh how I miss a great bathtub.
Neighborhood not safe. I was harassed by a homeless guy when I went to buy something from a 7/11 store located directly from the hotel on Sansome street. The homeless person eventually took some stuff from the store and ran out. So many homeless and drug addicts roaming around the financial district of Embarcadero all the way to the Chinatown. Not safe in SF.
The room was very nice, comfortable and clean. We had a great view of the city. All of the staff we engaged with, from cleaning, the lounge to reception, were professional, courteous and helpful.
Leigh
Stayed 1 night in Sep 2023
Response from IMP on 2023/10/4
Dear Leigh, thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.
10/10 Excellent
Verified traveler
Traveled with group
2023/10/1
Liked: Cleanliness, staff & service, room comfort
Verified traveler
Stayed 1 night in Sep 2023
Response from IMP on 2023/10/4
Thank you so much for the review! It was our pleasure to serve you, and we look forward to welcoming back.