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Reviews of Wyndham Garden San Diego Near SeaWorld

3 out of 5
Wyndham Garden San Diego Near SeaWorld
3737 Sports Arena Blvd, San Diego, CA

Reviews

7.2

Good

Rating 10 - Excellent. 884 out of 2605 reviews" "
Rating 8 - Good. 572 out of 2605 reviews" "
Rating 6 - Okay. 463 out of 2605 reviews" "
Rating 4 - Poor. 349 out of 2605 reviews" "
Rating 2 - Terrible. 337 out of 2605 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Catarino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location to get to the zoo, Sea World and Old Town.
Stayed 3 nights in Apr 2024

10/10 Excellent

Terra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Saman

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and help ful staff!
Stayed 3 nights in Apr 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area! felt very safe and 10-15 minute Uber from things which wasn’t bad! But also many food options around
Stayed 4 nights in Apr 2024

2/10 Terrible

Ziming

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Jacob

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was nicer than the one in Oceanside we stayed at. However, I was surprised that we had to pay to park our car at the hotel. That seems a little extreme. Staff was pompous and condescending. Not smiling or happy. Would have rather of continued their conversation that we interrupted by arriving. But the room and grounds were very nice.
Stayed 2 nights in Apr 2024

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Mario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a great bbq spot across the street, staff was great
Stayed 1 night in Apr 2024

2/10 Terrible

Hector

Traveled with family and small children, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Sheets in bed where dirty. Pillows smelled..
Stayed 1 night in Apr 2024

10/10 Excellent

Luis, Las Vegas

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

christian

Liked: Cleanliness, staff & service
Too much construction going on
Stayed 4 nights in Apr 2024

2/10 Terrible

Priya

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible service at front desk, everything was broken, there was random leaks in the room and hallways. bed sheets and room was not clean
Stayed 1 night in Apr 2024

6/10 Okay

Leonel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One thing I did like was the parking it was to messy.. And the people that do the cleaning in the morning were to loud…
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Leonel,Your comment is under review for immediate corrective action. Our sincere apologies for the noise issue.

8/10 Good

Juan, Brea

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
It was difficult to find parking since their isn’t many places to park. And if you would find one it was far from your room.
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Juan,Thank you for the positive score rating! Your feedback is important to us.

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
The renovated rooms were clean and spacious. They need to change or paint the doors as they were obviously not part of the improvements. Check-in was smooth and staff was professional and helpful. Plenty of parking but the parking lot is a tight squeeze as there is construction projects all around. Food within comfortable walking distance
Stayed 3 nights in Apr 2024
Response from Management on 2024/4/29
Dear Lorraine,Thank you for your comment and positive score rating! Your feedback is important to us.

4/10 Poor

Milad

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The TVs were super old and didn’t have Netflix, HBO, or any other streaming app available to use. Also, the room smelled funny when I first walked in.
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Milad,TV's are not old. We have STARS channel not HBO..

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Catherine,Thank you for the positive score rating! Your feedback is important to us. We do hope you revisit us again!

4/10 Poor

Ana

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Housekeeping was great .. awesome .. front desk personal assistant was not great and did not get what asked for .. totally different from what I requested for .. personal in front desk didn’t make us feel welcome to the property in contrary felt awkward when we needed service from them . In the contrary when I checked out in the morning of Friday Jennifer made me feel welcome , so sad she wasn’t there when I needed assistance . Thank you
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/29
Dear Ana,Your comments are under review for immediate corrective action. Our sincere apologies.

8/10 Good

Joshua

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly sevice when checking in. Some homeless around to be expected. And the elevator was a little shaky but over all great
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/29
Dear Joshua,Thank you for the positive score rating! Your feedback is important to us. We will continue to make efforts to improve our Guests overall stay a positive experience.

10/10 Excellent

Selina, Phoenix

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near everything
Stayed 2 nights in Feb 2024
Response from Management on 2024/4/29
Dear Selina,Than you for the positive score rating! Please come again to see us!

10/10 Excellent

Adanois, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024
Response from Management on 2024/4/29
Dear Adanois,Thank you for the positive score rating! Your feedback is important. We do hope you revisit us again!

6/10 Okay

Rhonda

Traveled with partner
Liked: Cleanliness
Great location!
Stayed 5 nights in Apr 2024
Response from Management on 2024/4/29
Dear Rhonda,Thank you for your comment. We appreciate your business.

10/10 Excellent

Adelina

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/29
Dear Adelina,We are sincerely appreciative of your positive score rating! Your feedback is important to us. We do hope you revisit us again!

6/10 Okay

Mercedes

Disliked: Cleanliness, property conditions & facilities
I’m usually not the type to leave a review nor complain but I thought I would let people know how my experience when here at Wyndham. The front seat people were welcoming,
Stayed 3 nights in Apr 2024
Response from Management on 2024/4/29
Dear Mercedes,Your comment is being reviewed.

2/10 Terrible

Katelyn

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a complete dive !! They make it look so nice on pictures , it is in a horrible part of town with people on drugs everyone, when we pulled in there we people in the parking lot doing drugs out of their trucks with the music blasting ! There were people sitting of the balcony’s doing drugs! We were travelling with two children, and there was no was we were even getting out of the vehicle, let alone staying there. On the description it said families love this place! There is no way ! It’s disgusting, a dive and very unsafe for families with children.
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Katelyn,Your comment is under review for immediate action.

4/10 Poor

Kia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service given by the ladies at check in was so kind and inviting. However, Justin at the front desk had the opposite attitude and should NOT be working there. I went to him with a matter of safety and he shrugs his shoulders. I’d never stay there again.
Stayed 3 nights in Apr 2024
Response from Management on 2024/4/29
Dear Kia,Our sincere apologies for the issues you've stated in your comments. We will address the issue and implement immediate corrective action!

10/10 Excellent

Terra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To be honest, I stayed at Wyndham Garden San Diego for its affordability and proximity to Barnes Tennis Center in which I was participating in a tennis tournament. The hotel room was very clean everything in the room worked. The bathroom tile and shower walls looked like it was recently installed so it was in great shape. I didn't need anything fancy because I was only in the room to sleep and shower. It served it's purpose and I was happy to have a nice bed to rest my tired body after a day of competitive tennis.
Stayed 3 nights in Apr 2024
Response from Management on 2024/4/29
Dear Terra,Thank you for your comment and positive score rating! Your feedback is important to us. We appreciate your business!

10/10 Excellent

Martha

Stayed 2 nights in Mar 2024
Response from Management on 2024/4/29
Dear Martha,Thank you for your positive score rating! Your feedback is important! We do hope you revisit us again!

10/10 Excellent

Oranzo

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Oranzo,Thank you for the positive score rating! Your feedback is important to us. We do hope you revisit us again!

6/10 Okay

Micheal

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/29
Dear Michael,We are saddened by your score rating! Your feedback is important to us. We will continue to make efforts to improve.

4/10 Poor

Amy

Disliked: Staff & service, amenities, property conditions & facilities
This is a motel, not a hotel, with no access to the rooms via the lobby. The staff assigned me, a single female traveler, to a room way across the property (basically a big, unlit parking lot surrounded by construction and a few closed restaurants). It was hard to find and not safe. In addition, there was loud construction noise in the morning.
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Amy,Your comments are understandable and we sincerely apologize for the inconvenience. There is construction happening at the Panara Bread which has impacted our Guest. We anticipate this renovation closing soon! This is a hotel NOT hotel as stated.

4/10 Poor

Karina

Traveled with family and small children
Disliked: Staff & service
Sandy front desk employee was horrible horrible! We extended our stay for another night and she was the worst person to deal with. horrible customer service attitude the whole time she was talking to us, talking over us and did not want to hear What We had to say she made it very uncomfortable. We had her call another employee to help us out which was Jennifer. Jennifer was amazing. I am still waiting refund since they charged me for an extra night that I didn’t ask for or stay. so that was kind of disappointing as well that I have to wait on that when I did not make an extra reservation
Stayed 1 night in Apr 2024

4/10 Poor

Ara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Lynette

Traveled with family
Liked: Cleanliness, staff & service
They made us pay to park.
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/29
Dear Lynette,Fees for parking are listed on the website for Guests to review prior to booking a reservation. There is also limited street parking for anyone that chooses not to park on property!

4/10 Poor

Krystal

Disliked: Cleanliness, amenities, property conditions & facilities
Just a sketchy place, I didn’t feel safe as a solo traveler. I got in at midnight and didn’t check sheets, next morning I saw an old blood stain. No vending machines worked
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Kyrstal,Our sincere apologies.. Your comment is being reviewed for immediate corrective action!

10/10 Excellent

Guems

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and safe
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Guest,Thank you for the positive comment and score rating! Your feedback important!

6/10 Okay

Anvarkhodja

Liked: Cleanliness
Ok
Stayed 4 nights in Apr 2024
Response from Management on 2024/4/29
Dear Guest,ok

2/10 Terrible

Mamoun

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Unsafe
Stayed 1 night in Apr 2024
Response from Management on 2024/4/29
Dear Mamoun,Your comment is under review!

4/10 Poor

Shawn

Liked: Cleanliness
Disliked: Staff & service
Came here on business could not sleep at all due to the loud and disrespectful people. Requested a room that was quiet and got none of that. I addressed the issue with staff and they had an attitude when I brought this to their attention. They charge you a $20 fee a night extra for parking that’s not included in any of the agreements to booking the room
Stayed 5 nights in Apr 2024
Response from Management on 2024/4/17
Dear ShawnWe sincerely apologize for the issues regarding Guest noise. Contacting hotel security to combat the issue should have resolved the issue. In regard to fees for parking, this information is listed on the website for Guests to review prior to booking a reservation. There is also limited street parking for anyone that chooses not to park on property.

10/10 Excellent

Rebeca

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay for the cost
Stayed 1 night in Apr 2024
Response from Management on 2024/4/17
Deare Rebeca,Thank you for the positive score rating! Your feedback is important to us. We do hope you revisit us again!

10/10 Excellent

Marcus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/16
Dear Marcus,Thank you for the positive score rating and feedback. Your comments are valuable to us. We do hope you revisit us again!

2/10 Terrible

Lauro

Business traveler
Disliked: Property conditions & facilities
No hot water
Stayed 1 night in Apr 2024
Response from Management on 2024/4/16
Dear Lauro,Our sincere apologies for the issues regarding hot water. We have contacted an agency to resolve the situation.

10/10 Excellent

Xochitl

Liked: Cleanliness, property conditions & facilities
This is a very large property, so if you don’t have a car, be prepared to walk to your room, as room blocks are separate and not attached to the lobby. However, the check in was easy and painless. A good, reasonably priced option for airport goers
Stayed 1 night in Apr 2024
Response from Management on 2024/4/16
Dear Guest,Thank you for the positive score rating. Your comments and feedback are greatly appreciated.

8/10 Good

Brittany

Stayed 1 night in Feb 2024
Response from Management on 2024/4/17
Dear Brittany,Thank you for the positive score rating! Your feedback is important to us. We do hope you revisit us again!

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 2024/4/17
Dear Lorena,Thank you for the positive score rating! Your feedback is important to us. We do hope you revisit us again!

6/10 Okay

Marco A

Business traveler
Nice Lobby, but the room smelled like cigarettes'
Stayed 1 night in Apr 2024
Response from Management on 2024/4/16
Dear Marco,We apologize for the room issue. This is a non-smoking facility, but unfortunately some Guest do not adhere to this policy. We will have housekeeping address the smell. Thank you for bringing this to our attention!

6/10 Okay

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management on 2024/4/17
Dear Martha,We are saddened to see that your overall experience was not positive. We will continue to make efforts to improve our Guests stay a more enjoyable one!

6/10 Okay

Tarra, Cypress

Business traveler
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
The parking was horrible. If you are going to charge $20 to park there should be parking available throughout the facility. There was one entire row of parking closed off.
Stayed 2 nights in Apr 2024
Response from Management on 2024/4/15
That's correct, but those closed off parking areas belong to Panera Guests, not the hotel! There are parking spaces for all Guest, or limited street parking for those that choose not to park on property.

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very nice. Comfortable beds. Close to various eateries.
Stayed 1 night in Apr 2024
Response from Management on 2024/4/15
Dear Veronica,Thank you for your positive score rating and feedback. We value your business, and do hope you revisit us again!