Find Cheap Hotels in Saint Charles, IA

"Pool was nice. One of the two elevators was not working so it took forever to get anywhere and the stairwell is small"

"Everything was fine, except we were unable to get on the internet. We asked for assistance, but nobody helped. We asked them to reboot it."

"Stayed 3 nights and had a great stay, hood location close to shopping and restaurants. "

"Excellent all the way!!"

"Please let me begin that I have been a Hyatt Rewards member for over two decades. Hyatt Hotels were a go-to”during my business and conference travels. Further, I have stayed at this property a number of times since its opening. I was amazed at the amount of wear and tear at this property. Wood trim on every surface was noticeably scratched, chipped or damaged in some way, the sofa fabric had a tear, etc., making it hard to determine if the facility was clean or not as the air of dinginess was everywhere. I found it hard to believe that the Hyatt brand would allow this type of surfaces that diminished the feel of the property. Otherwise, all seemed orderly, staff were pleasant, everything was operational, breakfast was tasty…but the spaces I accessed had seen far more better days in the past. "

"Needs a renovation. Rooms were disgusting and rundown. Our room stunk of smoke and stagnant air. Went to open window which was full of black mold. Last two inches of stick used to secure window was all black mold. Have tried calling management three times and they are always gone for an emergency. Have not returned any of my calls. "

"workspace was good "

"Shuttle at front door. "

"Happy hour could have had the staff refill supplies quicker. To be fair the crowd was hungry."