「I reserved a king bed room but they didn't reserved. they put me in a double bed room and requested me to keep the room clean until they call me and then made me stay tidy for 1 hour and never came back.
I waited until 12AM and called them back at and someone pretended to say sorry but was not sorry at all and hang me up saying she has more important work to do. I asked to speak to a manager but was told there was no manager working on site. Its trash management shamed and harmed the Hilton's...
「very convenient stay before / after cruise. We just stayed several hours after our cruise before our plane left. Nice and clean for a room with kit privileges, However, it is in a neighborhood that has problems and has a giant machine to video- saying- "we're keeping ur neighborhood safe" NOT in a neighborhood you would want to take a walk about in」
「The host was very nice and the property was comfortable. My only gripe is that is was pretty warm when we got in, but after the AC was running for a couple of hours it got better.」
「The area is not the host fault.
The absolutely, horrible, thoughtless neighbor who blarred, loud, disgusting rap music for 9hrs, is definitely the problem.
Other than that mo problem 」
「This is a shared apartment that means you share the apartment with others. I was confused thinking I will have a room in the apartment while kitchen and living area will be for us. But, there are 3 rooms and more people might check in while you are there. We were there and young (undergrad) people with their friends checked in thinking they can party all night. They also thought the entire apartment was for them. But communication with owner was smooth and things were taken care of. 」
「I had a wonderful experience at Motel Casa Penn! The room was spacious, clean, and beautifully designed. The bed was super comfortable, and the living area with a cozy sofa and TV made it feel like home. The kitchen was fully equipped with plenty of storage, and the bathroom had all the essentials.
Plus, there's a second bedroom for extra space—perfect for groups or families. The location is fantastic, with shopping, restaurants in hustling and bustling Ironbound area of Newark. Also, Newark...
「It was a bad decision! The place is located in a poor neighborhood, and it is unsafe without parking. The bathroom is terrible. The mattress has expired for a long! heat/AC is a surprise.
Just don't go. Really! Pay more and go to a better place. This one is too expensive for what you get.」
"according to night shift manager explanation "Hilton" online booking system has fail so there is no way to checking in and verify people has already booked the room.
We wait 3~ 4 hours in the lobby till 1am morning. Magically bus driver helps him fixed the server at hotel end~ we really wonder the night shift manager's capability..."
