"Honestly Worth the money we spent, we got to enjoy 3 days in downtown Salem whilst staying here at this property. The only bad thing is that there was a “cat pee” odor in the bathroom so we kept the door shut and even bought a bottle of Lysol spray so we can withstand using the bathroom. The vent in the bathroom was filled with dust as well. That’s my only complaint if you will. The staff at the front desk were very nice informative and helpful. I enjoyed my stay here besides the bathroom mishap but we didn’t let that ruin our fun adventures."
"My flight was delayed and I arrived at Rockport house after hours... check in was super easy regardless. My room was clean and cute and I loved that I could open the windows and enjoy the fresh air while I slept.
The location was way closer to Main street than I thought and I was able to go grab coffee and pastries by the ocean in the morning.
I honestly would love to come back and stay longer than two days. <3"
"Room was updated and clean. Beds were comfortable and we had no problem regulating the temperature of the room. It did have a musty smell there when we first arrived but we opened the window for a few minutes and it was fine. It was nice to be able to walk out our door to our car, and was a quick trip out if we forgot something. I would say that, as others mentioned, it was a little tricky to find and was on a one way road so was harder to get turned back around….maybe a larger sign would help.
The continental breakfast had a good variety - bagels, toast, muffins, cereal, fruit, coffee and juice. I saw other reviews complaining about no protein….but this is literally what a continental breakfast is. The only complaint (and even at that it didn’t affect us in this weather), was that there was a good 1” gap under the door that you could feel the air coming in. All in all, we wouldn’t hesitate to stay again."
"The facility appears to be new and exceptionally clean. The rooms a large with comfortable furniture. The bathrooms are well equipped and clean.
You get a combination code for your room which is nice. No need to keep track of a key. There is plenty of parking for now but more rooms are being built.
Cell phone service (at least Verizon) is TERRIBLE around the hotel. They have WIFI that works fairly well in the evening, but I found that when the staff is in the office, WIFI performance degrades a great deal. I don't know what they are doing to sap the bandwidth.
For television, they provide Roku boxes on TVs. You can use your home account to access whatever streaming service that is supported by Roku. Just make sure you delete the quick access link which is supposed to delete your personal streaming accounts.
If you're looking at going into Salem for the museums, etc., it is about a 20 minute walk. The sidewalks are very uneven, so the walk could be troublesome for those with walkers and canes. For restaurants and stores, that 20 minute walk is necessary. There is a breakfast place with 4 or 5 tables that you can reach within 10 minutes by walking.
The staff pointed out they have something called "Skipper" for transportation and provided a phone number. They really should have mentioned the need to set up an account with Skipper before trying to arrange a ride. A map of the area should also be provided at the hotel. Some are free at the attractions."
"The gentleman at the desk was quick with checkin. He was friendly and welcoming, very quick to act when we requested items for our room. He was also very helpful when I had laundry issues. The lobby and hallways were very clean as was the elevator. Our room was wheelchair accessible right from the door. In this room the bed was lower and medium firm, rollin shower with a shower chair, lower counters and grab bars in bathroom with good turning radius. The room also had a kitchenette that isnt accessible as it is a galley style. You also need to order everything at the desk ie coffee maker, dishes, cookware. That was inconvenient but definitely not a big deal and I understand it is to control loss. The only real downer was this room faced the interstate so a lot of road noise all night long. We would definitely stay again."
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