Robosquare Tours

Nice lobby, great room, professional service!!

My partner and I highly recommend this hotel. The hotel is very new, clean, well appointed and has a modern style. Our room on the 18th floor was spacious and comfortable. The views of Hakata bay are stunning and it is well situated just above the Marizon Seaside Resort and Momochihama beach. It was very easy to get to by public transit from either Hakata station or Tenjin. The hotel staff were warm and welcoming and we were particularly impressed by one of the hotel supervisors working in the club lounge and at the hotel check-in desk. We had frequent interactions with this very pleasant and helpful man throughout our six night stay. This person went above and beyond what was expected and he was kind and gracious throughout. We were very lucky to have met such a wonderful ambassador of the hotel. Other employees working in the club lounge were at all times very attentive. If there is one comment that would be considered a negative it would be that although small, the gym has everything you need for a good workout. However it was quite warm in the room and had us nearly sweating before we started exercising. An easy thing to remedy however. We look forward to returning to this gem of a hotel in this beautiful city.