Superior Villa, 2 Bedrooms, Mountain View, Mountainside | Terrace/patio
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Reviews of Ceaser's Place

2.5 out of 5
Ceaser's Place
Kundasang, Ranau, Sabah

Reviews

6.8
Rating 10 - Excellent. 14 out of 96 reviews" "
Rating 8 - Good. 31 out of 96 reviews" "
Rating 6 - Okay. 33 out of 96 reviews" "
Rating 4 - Poor. 16 out of 96 reviews" "
Rating 2 - Terrible. 2 out of 96 reviews" "

6.6/10

Cleanliness

7.0/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service
Nice views from room
Stayed 2 nights in Feb 2023

4/10 Poor

Chin Hing

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Dislike it on the first sight. Beds are too old and very uncomfortable. No fan for ventilation. Sofa is not usable. Notice to remind guest to save water and electricity. But owner let leaking tap unattended, making bathroom very wet and slippery. No table avaliable
Stayed 2 nights in Nov 2022

10/10 Excellent

DG NOOR JAHIDAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe & quiet area...
Stayed 2 nights in Oct 2022
Response from Ceaser on 2022/10/22
Thank you for your review. We are glad that you have enjoyed your stay with us. Do let your friends know and visit us again.

8/10 Good

Mimiefidz, Brunei

Traveled with family
Liked: Cleanliness, staff & service
Chalet 2, Nice mountain view... One smelly room & bathroom, cannot get rid of the smell even after spraying deodorant... Water heater sometimes didn't work... No soap provided...no bottled water, tea or coffee provided...
Stayed 2 nights in Dec 2019
Response from Ceaser on 2020/2/9
Thank you for your feedback. We will look into the issues that you have raised.We appreciate it very much.

8/10 Good

Michelle, Sarawak

Liked: Staff & service
Friendly and respinsible staff
Stayed 2 nights in Dec 2019
Response from Ceaser on 2020/2/9
Thank you. We are glad that you enjoyed your stay. Do come again.

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is Okay. Satisfied with the room. Thank you Orang Ranau!!!
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness
Kdg takda air..no TV..overall..OK only..
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not worth the price at all. The room smelt damp and musty. Very poor noise insulation, keep awake by the walking vibration and voice from the uupper floor level in the night. The room have cockcroach, we try to ask insecticide,but nobody at reception, in the end, we have to settle the cockcroach by ourselves. Poor reception service, power off suddenly and try to inform them, but there is no one at reception, over 30mins when we check out, still, no electric supply. However, when we check out, there is someone sitting at the reception,but nobody want to settle the power supply issue.The worst accommodation ever I have stayed.
Stayed 1 night in Oct 2019
Response from Ceaser on 2019/12/4
We apologise for your bad experience staying with us and thank you for your feedback. We will improve our service and make sure that our service will be up to standard.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Good view No tv Poor safety
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

arianayanty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Nur Athirah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nampak Gunung kinabalu !
Nice view gunung kinabalu! Wlwpn mula2 smpai bilik gambaran dari luar biasa2. Tp dlm ok selesa juga. Ada cafe tk perlu susah2 cari kedai mkn. Di parking blh ambil gmbar dgn gunung kinabalu. Recommended !
Stayed 1 night in Jul 2019

6/10 Okay

Abdul Ghani

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2019
Response from Ceaser on 2019/8/4
Thank you for your feedback. We will improve ourselves to make sure our guest are satisfied.

8/10 Good

ANNIE S G

Liked: Cleanliness, staff & service, room comfort
Reception was very welcoming and helpful. Location was great !
Stayed 1 night in Jul 2019
Response from Ceaser on 2019/7/22
Thank you for your feedback. We are happy to know that you have enjoyed your stay with us. Do visit us again soon.

10/10 Excellent

YEN YEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019
Response from Ceaser on 2019/7/1
Thank you for your review. We are extremely happy that you enjoyed your stay with us. Do come again. Thank you

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service
View and location
Stayed 1 night in Jun 2019
Response from Ceaser on 2019/6/10
Thank you for your review. We are happy to hear that you have enjoyed your stay with us. Hope to see you again!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness
So far so good
Stayed 1 night in May 2019
Response from Ceaser on 2019/5/11
Thank you. Your feedback is very important to us.

10/10 Excellent

Nur, Shah Alam, my

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view, nice room, all is well..
Stayed 2 nights in Apr 2019
Response from Ceaser on 2019/5/8
Thank you so much for your positive feedback.Do visit us again soon

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice view of Kinabalu Mountain. Will repeat again next time. Building need some improvement to attract more people.
Stayed 1 night in Apr 2019
Response from Ceaser on 2019/5/8
We are happy to get a positive review from you. Thank you

6/10 Okay

NORITA

Liked: Cleanliness
Do not expect much
I booked mountain view rooms but receive standard room with garden view instead and unable to upgrade my room because already full. No water supply in the morning, when we arrived they are in the middle of expanding their hotel area so it bits noisy during the day..no shampoo only soap but view outside the hotel is nice.
Stayed 1 night in Mar 2019
Response from Ceaser on 2019/5/8
Thank you for your feedback. We will do our best to improve ourselves.

8/10 Good

Joseph, Kota kinabalu

Traveled with pets
Disliked: Amenities
Location is ok but some facilities in the roilet need to maintain.... staff is good
Stayed 1 night in Feb 2019

6/10 Okay

Kam thong

Liked: Cleanliness
Water heater water was suck
Stayed 1 night in Dec 2018

8/10 Good

Cola, Kota Kimabalu

Liked: Cleanliness, staff & service, room comfort
Nice room. Clean. Basic. But towels provided was torn and No Television. Others was Good
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Nothing much to expect with the price
Shower was cold, as we were not mentioned of how to use hot water and there was blood stain on our bed sheet.
Stayed 1 night in Sep 2018
Response from Ceaser on 2018/10/12
Thank you for your feedback. We apologize for any inconvenience caused. More training will be provided to our staff with regards to our SOP.

4/10 Poor

INTAN

Liked: Cleanliness, room comfort
Disliked: Staff & service
so bad
inside hotel wa very nice and clean. the view of mountain also beauty but have dog near my room. and they not even help us avoid that dog.
Stayed 1 night in Sep 2018
Response from Ceaser on 2018/10/12
We apologies regarding the stray dogs. We are currently rectifying the situation with the local authorities and we are also fencing up the area so that the stray dogs won't be able to disturb our guests. Once again we are terribly sorry.

4/10 Poor

Christ

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2018
Response from Ceaser on 2018/9/17
We appreciate your feedback and look forward to improving ourselves.

2/10 Terrible

shafik, Kuala Lumpur

Liked: Staff & service
Disliked: Cleanliness, room comfort
No water supply in the morning.. damn!
As mentioned above.. but the scenery of the peak of the mountain is no doubt...
Stayed 1 night in Mar 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the best hotel in kundasang
the room is very comfortable to stay compare to the price which is resonable price to me. the staff is very helpful and friendly.
Stayed 2 nights in Dec 2017

8/10 Good

Anthony, Kuala Lumpur

Liked: Staff & service
Overall pleasant stay
Pro - mountain view room with good scenery and quiet ambience Cons - smelly bathroom and irregular pressure of hot water shower
Stayed 2 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
peaceful and good views room
The condition of the room is pretty good and cozy, only bad is the distance have a little bit far from the Kinabalu Park. Recommend for travelers who want a peaceful place.
Stayed 1 night in Sep 2017

4/10 Poor

lan, shah alam selangor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
disappointing
i think this time my travel the worst one because of the condition of the room is very unpleasant to stay. the 2nd room was badly leak causing the room floor was wet, and the sliding door unable to lock which jeopardy my security during my stay. I have to squeeze all my family member to fit in one room due to this problem. I have complaint to the staff but they only can provide me a rags to clean the wet instead to replace me to other rooms. So disappointed with the quality of stay.
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Memory Can't Buy
Can see the mountain :)
Stayed 1 night in Aug 2017

6/10 Okay

Saiful Adli

Stayed 1 night in Aug 2017

6/10 Okay

ian, kuala lumpur

Nice view
The wall between two room is too thin. I can hear my neighbour's snoringl
Stayed 3 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 3 nights in Jul 2017

10/10 Excellent

Nurliana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I could see the mountain peak from my room!
I had a very great time staying at Caesar's Place. the view is just amazing. I stayed in a standard room with a queen bed. The host is generous enough to allow my 2 children and baby stay without any extra charges. No TV but it is fine for me. The room has its own balcony with a table to have drinks there while enjoying the view. hot shower was excellent. Electric kettle is provided. Any upgrade for the room i would suggest a carpet as i like to be barefooted indoors, but the temperature was very cold there. probably 16 degrees celcius. And I do hope for an indicator for kiblat direction for muslims to pray. Halal food wasn't hard to find but u need a car to get there. Kinabalu park is just about 5 minutes drive. the view... just wonderful.
Stayed 1 night in Jul 2017

4/10 Poor

Mohd Hasnadi

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

4/10 Poor

Beverley, New Zealand

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Whole hotel facility does not appear to have been maintained - looks tired and worn. Studio room - has kitchen (need to take own food for cooking). - Mattress poor - could feel the springs. - flushing toilet and hot shower (working) - lounge area with TV Standard Room - Bed comfortable - questioned whether bed linen had been changed - Sheets thin and not fitting mattress well - had to ask for toilet paper and towels each stay - cold at night - requested extra blanket - rooms not at all soundproof - toilet not flushing - bathroom area smells - does have working hot shower
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
A night stay
it is amazing, and cold weather, it just a little issue with the shower, the shower cap was broken and it hard to bath properly , plus the heater temperature is not balance , sometime it cold and hot. plus neighbor making noise in middle night hardly to sleep. beside that everything was fine. needed more house keeping and maintenance for the room such as lighting and plugs some are not functioning. recommended to have more food serving( or selling food near by which more convenient
Stayed 1 night in Jun 2017
Response from Ceaser on 2017/6/19
Thank you for the feedback. I will get the staff to have a look at it.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Very closed to nature environment but....
The cleanliness of the room is not satisfactory. There is too much of dead body of insects in the room. However, this may still acceptable if you are the person who love the natural environment. The facilities in the room is too old. For example, water pressure not high enough for normal bath. There is no fan or air conditioner provided. The BBQ facilities provided by the hotel totally not useable. Please bring along the facilities by yourself. Besides, the light in the corridor areas attract many insects which not suitable for BBQ.
Response from Ceaser on 2017/6/19
Thank you for the feedback....we will improve the general cleanliness of the lodge and get my staff to see what we can do to improve the water pressure.

8/10 Good

aa, cheras

Liked: Cleanliness, property conditions & facilities, room comfort
Can see mount kinabalu from window. Nice view
Nice view nice place nice weather. Everyone need to experience this place.

6/10 Okay

Summer, Malaysia

Value for money
room was with minimize facility, with water heater and cups, so please bring your own drinks sachets.. the room was with a small balcony, so we can enjoy our breakfast (hot tea and bread/biscuit) in the freezy morning.. no slippers was provided, and the floor was cold when we once step in.. bring your own slippers if possible.. since the place is near to the main road, the Telco that we are using (Digi) is running very good.. Overall, the room is still ok with this price being charged...
Response from Ceaser on 2017/6/19
Thank you for the suggestion regarding the slippers. All this while we didn't receive any complaints regarding the floors being too cold. Glad you brought it up. Cheers.

8/10 Good

Kieron , Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to park
Easily walkable to the park entrance. Nice comfortable rooms.

6/10 Okay

Verified traveler

Place for cool climate feels
A place just for cool climate feels for a total relax far from busy cities life.
Response from Ceaser on 2017/6/19
Thank you for the review. We will improve on the general cleanliness of the lodge.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice View
Nice view.Chalet facing Mount Kinabalu.Chalet condition are perfect.

6/10 Okay

ima258, selangor, Malaysia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Its a budget hotel, so dont expect too much..
Nice view, but facilities are quite low. Of course no air conditioner bcoz the weather is too cold, you need to request towel, limited iron, unchange n wet toilet mat, no toiletries, n no water heater
Response from Ceaser on 2017/6/19
Thank you for your review. Towels should have been provided. I will look into it and make sure that this not happen again in the future.

8/10 Good

Effendi

Liked: Cleanliness, staff & service, room comfort
So green and cold!! Great!!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort