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HOSHINOYA Guguan

5.0 star property
Suburban hotel with spa services and a 24-hour front desk

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Photo gallery for HOSHINOYA Guguan

1 bedroom, down comforters, minibar, in-room safe
Triple Room (Feng) | Bathroom | Separate tub and shower, spring water tub, free toiletries, hair dryer
Garden
Front of property - evening/night
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • 24/7 front desk

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Double Room (Shui)

Double Room (Shui) | 1 bedroom, down comforters, minibar, in-room safe

Double Room (Shui)

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Heating
Separate bedroom
Down duvet
Spring water bathtub
Hair dryer
Private bathroom
Separate bathtub and shower
  • 807 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room (Feng)

Triple Room (Feng) | 1 bedroom, down comforters, minibar, in-room safe

Triple Room (Feng)

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Air conditioning
Heating
Separate bedroom
Down duvet
Spring water bathtub
Hair dryer
Private bathroom
  • 936 sq ft
  • Mountain view
  • Sleeps 3
  • 3 Large Twin Beds
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About the neighborhood

Map
No.16, Wenquan Ln., Sec. 1, Dongguan Rd., Heping Dist., Taichung, 424

What's nearby

  • Guguan Hot Springs Park - 6 min walk - 0.4 km
  • Guguan - 12 min walk - 1.0 km
  • Basianshan National Forest Recreation Area - 5 min drive - 3.3 km
  • XinShe Castle - 38 min drive - 32.4 km
  • Dongshi Forest Garden - 51 min drive - 42.3 km

Getting around

  • Taichung Fengyuan Station - 76 min drive
  • Taichung (RMQ) - 91 min drive

Restaurants

  • ‪白冷冰棒 - ‬13 min drive
  • ‪魚之鄉鱘味餐廳 - ‬9 min drive
  • ‪新川生鱘龍鱒魚餐廳 - ‬12 min walk
  • ‪白冷肉包 - ‬13 min drive
  • ‪金谷餐廳 - ‬10 min walk

About this property

HOSHINOYA Guguan

Luxury hotel near Guguan Hot Springs Park
Located close to Guguan and Basianshan National Forest Recreation Area, HOSHINOYA Guguan provides a terrace, shopping on site, and a garden. For some rest and relaxation, visit the 2 indoor hot springs. The on-site Japanese cuisine restaurant, Dining, features garden views and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Japanese breakfast (surcharge), hot springs on site, and 1 meeting room
  • An elevator, a 24-hour front desk, and massage treatment rooms
  • Guest reviews say good things about the overall condition
Room features
All guestrooms at HOSHINOYA Guguan feature thoughtful touches such as air conditioning, in addition to amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with spring water tubs and free toiletries
  • Heating, daily housekeeping, and desks

Awards and affiliations

HOSHINOYA Guguan is listed in the 2020 Condé Nast Traveler Hot List.

Languages

Chinese (Mandarin), English, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily Japanese breakfast available 7:00 AM to 10:30 AM for a fee: TWD 1,213 for adults and TWD 520 for children
  • A restaurant

Restaurants on site

  • Dining

Things to do

  • 2 indoor hot springs
  • Outdoor pool
  • Shopping

Family friendly

  • Living room
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • Hot springs open from 4:00 PM - midnight
  • Hot springs water temperature - 137 ºF
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property offers High Speed Rail station shuttle pickup service from Taichung High Speed Rail station only.

Renovations and closures

This property is closed from March 9 2026 to March 20 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for Japanese breakfast: approximately TWD 1213 for adults and TWD 520 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 6:30 PM
Hot springs access available from 4:00 PM to midnight
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

HOSHINOYA Guguan Hotel Taichung
HOSHINOYA Guguan Hotel
HOSHINOYA Guguan Taichung
Hotel HOSHINOYA Guguan Taichung
Taichung HOSHINOYA Guguan Hotel
Hotel HOSHINOYA Guguan
Hoshinoya Guguan Taichung
HOSHINOYA Guguan Hotel
HOSHINOYA Guguan Taichung
HOSHINOYA Guguan Hotel Taichung

Frequently asked questions

Does HOSHINOYA Guguan have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM–6:30 PM.

Is HOSHINOYA Guguan pet-friendly?

No, pets are not allowed at this property.

How much is parking at HOSHINOYA Guguan?

Self parking is free at this property.

What time is check-in at HOSHINOYA Guguan?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at HOSHINOYA Guguan?

Check-out is at noon.

Where is HOSHINOYA Guguan located?

Located in Heping, this luxury hotel is within a 15-minute walk of Guguan Hot Springs Park and Guguan. Basianshan National Forest Recreation Area and Eight Immortals Mountain are also within 6 mi (10 km).

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HOSHINOYA Guguan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 114 out of 150 reviews
Rating 8 - Good. 29 out of 150 reviews
Rating 6 - Okay. 3 out of 150 reviews
Rating 4 - Poor. 3 out of 150 reviews
Rating 2 - Terrible. 1 out of 150 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maggie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A memorable stay. Excellent and impressive services, 10/10. Really appreciated their warm caring. Area is quite, clean and comfy. Highly recommended to this place though its quite expensive. But definitely worth it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Elisabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic example.
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly beautiful hotel in a lovely part of the world. Service and experience is incredible. A world class stay and experience.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bronson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay at Osen Resort

Comfortable osen resort, with great and friendly services. Good breakfast and dining options (refreshed menu on second day). The Spa is a hidden gem:)
Stayed 2 nights in Dec 2024

10/10 Excellent

Rui Shan Clarissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to rest & relax and do nothing.
Stayed 2 nights in Dec 2024

10/10 Excellent

Peiyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love the experience. The best hotel I’ve ever stayed. The service is incredible. Both breakfast and dinner services were amazing.
Stayed 2 nights in Dec 2024

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing 8 course dinner , impeccable service, beautiful scenery However, not handicap friendly Only has 2 wheel chairs and steep stairs for elderly to get down to shower Would like to come back again
Stayed 3 nights in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really peaceful . Great onsen
Stayed 2 nights in Mar 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience staying at Hoshinoya. It's expensive but worth every penny. The hotel makes you slow down and relax. The room is extremely comfortable to stay. Love the experience.
Stayed 1 night in Jul 2024

10/10 Excellent

Dag

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A retreat like nowhere else.

What a surprise and delight to arrive at this exclusive and secluded spa- retreat outside the beaten track. Wonderful and attentive service, comfortable rooms with hot-tub, a separate spa with treatments and hot water pool - and not to forget the exquisite japanese inspired cuisine! Thank you, Chef Hitoshi Kagawa.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional services, clean facilities all around, accommodating requests for transportation arrangements. Great experience. Jimmy
Stayed 2 nights in Feb 2024

2/10 Terrible

Tsuey-Ju

Disliked: Staff & service, amenities, property conditions & facilities
I like the hot spring in this property. But there are many areas this property is very poor design and managed. 1. Restaurant is not providing enough foods. As the high priced property, there is no food available while I stayed there. There is only drink in the room, no snack, no food in this property . Restaurant is closed and providing no food at all. I have to wait when they are opened. I will suggest future visitors to bring their own food while stay this property. To be hungry at that rural location is not good vacation at all. 3. Not safe to stay. My husband failed down in the stairs in the room. There are many stairs in the room. The black color make room so dark. The elevator is more like ghost place. In this property, everywhere is dark and black color. I don't like to stay in such dark place in my vacation. Overall we feel it's not good vacation for us at all. We were hungry with no food service and worry to fail in the room all the time.
Stayed 2 nights in Feb 2024

4/10 Poor

Diane

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I spent two nights at Hoshinoya Guguan in a Feng room. The hotel was accommodating, converting the beds from three singles to a king and a single for us. Regrettably, despite its stunning location in the mountains, the resort doesn’t justify its high rates. I’ve visited other hot springs resorts, and, unfortunately, Hoshinoya Guguan doesn’t measure up. Additionally, there’s ongoing construction nearby, which is incredibly loud. The noise from the banging and machines disrupted the peaceful setting, forcing us to stay indoors rather than enjoying the outdoors. For those interested in the onsen, it’s worth noting that the public hot spring is open only from 6-10 a.m. and 4-10 p.m. It closes for cleaning daily from 10 a.m. to 4 p.m., which seems impractical. Ideally, cleaning would occur overnight to not disrupt daytime use. The dining options are quite limited. Dinner at the restaurant was underwhelming with bland food, and the courses arrived too quickly, making us feel rushed. Breakfast is available from 7-9:30 a.m. and lunch from 12-2 p.m., offering narrow time frames for meals and very limited menu options. Missing the breakfast window means waiting until noon to eat. We were glad that we did not take the meal plan. In summary, the experience doesn’t live up to the price. Significant improvements are necessary to justify the cost.
Stayed 2 nights in Mar 2024

10/10 Excellent

chin ying

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
자연과
Stayed 3 nights in May 2025

10/10 Excellent

Yew Kiang

Stayed 2 nights in Apr 2025

10/10 Excellent

Sze Yu Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is great except the breakfast offer was not well communicated to us that comes with extra cost
Stayed 2 nights in Apr 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wunderbar ruhig gelegen mit einem zauberhaften Garten, wunderschönem Onsen, feinem Essen uns sehr freundlichen Mitarbeitern. Es fiel uns schwer wieder weiter zu reisen, weil wir uns so wohl gefühlt haben.
Stayed 3 nights in Mar 2025

10/10 Excellent

Mimi Thuy

Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ruth

Stayed 2 nights in Dec 2024

10/10 Excellent

PETER RICHARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

MASAMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
不便なところにあり、料金はかなりしますが、料金に見合った時間が過ごせると思います。早めに行って、館内をゆっくり過ごすのが良いと思います。いろいろなアクティビティやサービスも用意されていて、追加料金が必要ないものもたくさんあります。日本から行かれる方で、食事付きでないプランを予約された方は、夜は徒歩15分くらいのところに原住民料理店もあり、受付でデリバリーを頼むこともできます。
Stayed 1 night in Sep 2024