Puako Vacations

"Room was good size, door was sticky and a light did not work. It was fixed but stopped a few hours later. Great sunsets from all the restaurants. Spa was a nice experience. Snorkel rent is convenient. Grounds are lovely. Restaurants are expensive and the food is ok but not great. Room service is not available until 7:15 am. Menu says 6:30 but that’s when they start not when you can get food. There is a deli on the grounds that you can go to that opens earlier."

"We have stayed there twice, already planning our third visit. The staff were extremely kind, helpful, pleasant. Ocean view was amazing. My only negative statement would be, it does not make sense having parents’ breakfast included, but paying for kids for buffet breakfast (would be better if breakfast was included for whole party)"

"Amazing stay, great for families with kids. The staff were exceptional at every turn!"

"Awesome and beautiful!"

"Hilton Waikoloa Village – Palace Wing We recently stayed in the Palace Wing at Hilton Waikoloa Village, and our experience was a mix of excellent service and disappointing facility quality. Service – OutstandingThe staff was easily the highlight of our stay. Everyone we interacted with was extremely helpful, friendly, and genuinely committed to making our trip better. Their effort stood out and deserves recognition. Room – Needs Serious Improvement Unfortunately, the room itself didn’t match...