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The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.

The original building was built several hundred years ago as a monastery. It was converted to a hotel several years ago and Sonesta has added several more building for rooms, but, has preserved the look of the old monastery. The grounds are gorgeous with flowers and trees in abundance. The restaurant was good with hearty meals and friendly service. It was a very pleasant place to come back to after a day of touring and just sit back and relax.

The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...

Perfect location

This place is amazing. The staff are incredible, everything is perfectly decorated, it’s ideally located in the San Blas area, and the food and drinks are great! I can’t say enough positive things about our stay there. Will definitely stay there again!

This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.

You can not miss with this sophisticated, high end boutique hotel! Great food, location and attention to detail. Book it!

Such a nice oasis in the Sacred Valley! The whole hotel is beautiful and the staff are wonderful (especially Victor at the front desk). They arranged taxi rides for us to the train station for our adventure to Machu Picchu and to Cusco. The rooms are super comfortable, the menu of food is absolutely delicious and the grounds are gorgeous!

The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...

Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...

This property was amazing. Next time in Cusco i will be rebooking. Staff , food, location. Rooms were roomy with spacious balcony overlooking the square. Loved it and our baggage person gave us a brief history on the property.

Great stay and staff.

The hotel is beautiful and in a great location in the center of Cusco. Lenny gave us a fabulous welcome and 2 cups of coca tea when we arrived. The staff was fabulous and kept our suitcases for us while we hiked the Salkantay trail. Good breakfast and provided information and support for what where we needed.

The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property

This is my second stay on this trip to Cusco due to the Machu Picchu excursion. I gotta mention this place is equipped with Smart TVs, so important to many of you and great breakfasts!! Again Marjory and Yohan are so friendly and extremely attentive to customers needs!!

The hotel is conveniently located in the Cusco center, close to restaurants and coffee shops. It is clean and cozy. The very best part of our stay was extremely helpful staff going above and beyond to make our trip so enjoyable: they were helping with COVID tests, contacting tour operators, calling taxi etc. I would definitely recommend this hotel and would choose it again !

Unfortunately, we only stayed one night at the hotel, but we still really enjoyed our stay. The hotel is beautifully designed, and the staff is very friendly. We felt very comfortable and well taken care of.

Thank you for your warm hospitality and wonderful service. You made our stay truly special. We appreciate everything! Location and service was superb.