Find Family Hotels in Poland, OH

"The breakfast was outstanding. Best I’ve had in a long time. The staff when I checked in was very accommodating and friendly. I asked for a blanket, went to my car and they ran it up to the room while I was outside. Outstanding the first day. The next day the people were pleasant and nice, but I went to get my room for another night and then in the middle of checking in, she said hang on and answered the phone in front of me and proceeded to talk to a guy about his canceled room for 10 minutes until I left. I took the time to go into the building and they put me on hold for the guy who was on the phone. I was not impressed with the woman. She was pleasant, but she charged me more than the night before. Still a great hotel. "

"Room was a bit small but it was clean and did the job. AC kept the room cool with no troubles. Staff was friendly and it was definitely worth what we paid! "

"Clean nice staff"

"Yes"

"The hotel staff is so welcoming and warm. We enjoyed our stay. The room was comfortable and clean. Perfect for the 2 nights we needed. "

"Nice hotel. Expedia messed up the booking the first night I was supposed to stay there, but the staff was great in helping me get a refund and suggesting other places to stay when they didn't have any more rooms. "

"Na"

"Friendly staff. Rooms are clean and neat."

"There was no option to check in early because "housekeeping wasnt done cleaning the rooms". There were only 2 people working there and they were at the desk. NEVER saw ANY housekeeping staff OR evidence they existed since our rooms were NOT CLEAN when we were finally allowed to check in. Elevators out of order. Pool was freezing AND green. Card locks to exterior doors not working (anyone off the street could walk in to guest room hallways) toilet was wobbling. Showers were mildewed. When power went out due to a car accident NONE OF THE EMERGENCY EXIT SIGNS WORKED. There was more but not enough room here to list everything. We took pics and will be reporting them to Radisson corporate and probably the local fire inspector. Could have been a decent stay if it had been safe and clean. Oh, their idea of breakfast was coffee and a bowl of apples and oranges. Restaurants and bar were not open. Might be a fun stay if sleeping in abandoned places is your thing. The beds were comfortable and clean. No ice machines. Both men who worked at the desk were rude but that was probably because they were tired of dealing with complaints. My daughter and her partner stayed across the hall and the night the lights went out her manual lock fell apart. She went to lock the door and it fell off in her hand. Could have been a great place to stay, even without the pool and other "amenities " if it had been CLEAN and SAFE at the bare min. if this review is removed, i will NEVER trust hotels.com"