Find hotels in Playa oeste, Puerto Plata

"Based on our experience, the room and areas around pools did not look at all like the pictures (which were probably taken decades ago...). The room was horrible, run down looking, furniture dilapidated, toilet was leaking, AC was extremely loud and not possible to adjust at all, some areas with mold, etc..., But the worst was the constant noise and music from the main restaurant that was just few steps from the room. The noise and music was from early morning, throughout the day and evening, into the night and continued during the night until early in the morning when restaurant started to prepare for breakfast... We asked for a room change twice and were told no other rooms are available. After 3 sleepless nights we ended our stay 4 days early. A huge disappointment. "

"The service is excellent. The staff is very good, and very respectful. "

"No nightclub old "

"Great location by the beach, good food and drinks"

"My stay was excellent. Probably the kindest most helpful staff ever. Good food! I will definitely return. "

"There was a leak in the bathroom that my wife almost wiped out twice from. The maintenance man came and looked at it a said would fix the next day, take about 3 hrs. Did not happen. So we had to use towels everyday to soak up the water. Other than that, it was a fairly good trip."

"Clean room |staff was profecional"

"The ocean was visible from our room. The snorkeling trip Iberostar offered was great. The divers also had a great time with clear visibility; the staff was fabulous! We highly enjoyed the jacuzzi! "

"The room was great! Very clean and spacious. Most people in our group of 9 got sick. Not sure if from food or drinks… if you’re a nonmember, you do not have access to any of the nicer amenities. The resort layout is confusing, not very easy to navigate by walking."