Cofresi Palm Beach & Spa Resort All Inclusive

Property class: 3.5

Choose dates to view prices

Located close to Cofresi Beach and Fort San Felipe, Cofresi Palm Beach & Spa Resort All Inclusive provides golfing on site, 4 poolside bars, and a swim-up bar. This property is a great place to bask in the sun with a private beach, a beach bar, and sun loungers. For some rest and relaxation, visit the sauna. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include basketball. In addition to a terrace and shopping on site, guests can connect to in-room WiFi (surcharge).

Reviews

6.6 out of 10

Popular amenities

  • On private beach
  • Pool
  • All inclusive
  • Parking included
  • Restaurant
  • Air conditioning
The current price is NT$5,251
NT$6,721 total
includes taxes & fees
Oct 13 - Oct 14

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Room

A hotel room with a large bed, a desk, a chair, a television, and a ceiling fan.

Superior Room

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Junior Suite

A hotel room with a bed, a desk, a chair, and a view of the outdoors.

Junior Suite

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior (Only USA Citizens) + VIP

Minibar, desk, iron/ironing board, cribs (free)

Superior (Only USA Citizens) + VIP

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Bed in dormitory STANDARD

  • Sleeps 1

DOUBLE SUPERIOR TWO DOUBLE BEDS

  • Sleeps 4

DOUBLE WITH DOUBLE BED

  • Sleeps 4
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About the neighborhood

Located in Puerto Plata, Cofresi Palm Beach & Spa Resort All Inclusive is on a private beach. Fort San Felipe and Pico Isabel de Torres are notable landmarks, and the area's natural beauty can be seen at Cofresi Beach and Long Beach. Traveling with kids? Don't miss Fun City. Visit our Puerto Plata travel guide
View more Resorts in Puerto Plata
Map
1 Paradise Drive, Cofresi Beach, Puerto Plata, Puerto Plata, 57000

What's nearby

  • A sunset over a calm sea with a cruise ship in the distance and palm trees framing the scene.
    Malecón De Puerto Plata
    17 min drive - 7.6 km
  • A cannon on a brick platform overlooking the sea.
    Fort San Felipe
    18 min drive - 7.2 km
  • A beach with wooden deck, white canopies, and wooden beds.
    Playa Dorada
    31 min drive - 13.9 km
  • Cofresi Beach
    5 min walk - 0.5 km
  • Ocean World Adventure Park
    12 min walk - 1.0 km

Getting around

  • Gregorio Luperon Intl. Airport (POP)
    49 min drive

Restaurants

  • Rodizio
    1 min walk
  • Bellini
    5 min walk
  • El pilon
    4 min walk
  • Amber Beach Club
    6 min drive
  • Cosmopolitans Martini Bar
    6 min walk

About this property

Cofresi Palm Beach & Spa Resort All Inclusive

  • All-inclusive family-friendly property near Cofresi Beach
  • Located close to Fort San Felipe and Amber Museum, Cofresi Palm Beach & Spa Resort All Inclusive provides golfing on site, 4 poolside bars, and a swim-up bar. With a private beach, a beach bar, and sun loungers, this property is the perfect place to soak up some sun. For some rest and relaxation, visit the sauna. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, and international cuisine. Yoga classes are offered at the health club; other things to do include basketball. In addition to a terrace and shopping on site, guests can connect to in-room WiFi (surcharge).
  • You'll also enjoy perks such as:
    • 11 outdoor pools and a children's pool, along with a waterslide, sun loungers, and a swim-up bar
    • Free self parking
    • An outdoor tennis court, express check-out, and babysitting (surcharge)
    • A 24-hour front desk, a gift shop, and a front-desk safe
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 448 rooms offer comforts such as air conditioning, as well as perks like safes and WiFi. Guest reviews highly rate the clean rooms at the property.
  • More conveniences in all rooms include:
    • Free infant beds and free extra beds
    • Bathrooms with eco-friendly toiletries and showers
    • TVs with cable channels
    • Balconies, refrigerators, and coffee/tea makers

All inclusive details

  • This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

    • All buffet and à la carte meals, snacks, and select beverages included
    • Basic alcoholic beverages included
    • Meals and beverages at companion properties

Activities and facilities/equipment

  • All non-motorized water sports are included.

Water activities

    • Kayaking
    • Windsurfing

Land activities

    • Fitness facilities
    • Volleyball
    • Kids club
    • Access to golf course
    • Golf green fees

Lessons/classes/games

    • Aerobics
    • Dancing
    • Language
    • Yoga

Entertainment

    • Onsite entertainment and activities
    • Access to onsite nightclubs

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Property amenities

Internet

  • Available in all rooms: WiFi (USD 25 per 24-hour period)
  • Available in some public areas: WiFi (USD 25 per 24-hour period)

Parking and transportation

  • Free self parking on site

Food and drink

  • 14 bars/lounges
  • 4 poolside bars
  • 9 restaurants
  • A beach bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Blue Lagoon
  • El Pilon
  • El Rodizio
  • Indoshine
  • The Pearl

Things to do

  • 11 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Golf
  • Health club
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Waterslide
  • Yoga classes

Family friendly

  • 11 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free rollaway/extra bed
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in a "Only USA Citizens" room category must present valid proof of citizenship of the United States at check-in. The hotel reserves the right to charge a supplement of USD 100 dollars, per person, per night if valid proof is not provided.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 25 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: USD 25 per 24-hour period (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
No pets and no service animals are allowed at this property

Frequently asked questions

Does Cofresi Palm Beach & Spa Resort All Inclusive have a pool?

Yes, this property has 11 outdoor pools and a children's pool.

How much does it cost to stay at Cofresi Palm Beach & Spa Resort All Inclusive?

As of 2026/9/19, prices found for a 1-night stay for 2 adults at Cofresi Palm Beach & Spa Resort All Inclusive on 2026/10/13 start from NT$5,251, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Cofresi Palm Beach & Spa Resort All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Cofresi Palm Beach & Spa Resort All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Cofresi Palm Beach & Spa Resort All Inclusive?

Check-out is at 11:30 AM. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Cofresi Palm Beach & Spa Resort All Inclusive?

Yes, the property is all-inclusive. Food and beverages are included (with some restrictions), and activities include windsurfing, kayaking, golf, and more.

Where is Cofresi Palm Beach & Spa Resort All Inclusive located?

This Puerto Plata property is on the beach, 0.2 mi (0.3 km) from Cofresi Beach, and within 6 mi (10 km) of Amber Museum and Fort San Felipe. Long Beach and Playa Dorada are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Cofresi Palm Beach & Spa Resort All Inclusive Reviews

6.6

7.0

Cleanliness

6.6

Amenities

7.4

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 532 out of 1637 reviews
Rating 8 - Good. 290 out of 1637 reviews
Rating 6 - Okay. 252 out of 1637 reviews
Rating 4 - Poor. 190 out of 1637 reviews
Rating 2 - Terrible. 373 out of 1637 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The treatment from all staff members was just unbelievable they make us wanted to stay there
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and the staff were super nice
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and great people
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities
Love this place, it has become me and my partner’s favorite getaway, you definitely get a great bang for your buck. The pools and beaches are beautiful, the shows are great, the parties are amazing and the food is AMAZING!
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms wonderful fresh food, amazong helpful mindful staff
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Food was great. Service was good. Rooms were VERY outdated and some of them had bug infestation. Bathrooms needed repairs in most rooms (bathtub paint was peeling, sink was clogged). Staff was accommodating when we raised these issues.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness
Check-in was horrible ,a long wait line and not enough staff working check-out was the same thing… the ac in our room wasn’t working we called so someone can fix it nobody went ..this resort is pretty big so everything was far..the staff in the buffet lounge was very nice… it an all inclusive resort but how you have to pay for WiFi? ..but over all it was an okay resort I’ve been to better ones
Stayed 2 nights in Sep 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Slow checking, room old, you can’t used the tv unless you have internet because you have to paid for internet, room with humidity, my first and last time in this hotel. My opinion, the staff from pearl restaurant was very nice they have good attendance, pool are nice .
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s beautiful resort excellent amenities and the staff around very friendly. I recommend you to upgrade to the VIP bracelet. The only bad thing was the check-in no coordination people skipping the line and took 1hr+ only one family ahead of me to check in on a Saturday and TV remote wasn’t working called the front desk they said someone was on their way and 4 days later still waiting. Other than that beautiful resort to enjoy alone, as a couple or family.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Buffet needs some improvement ( LA PEARL AND CASABLANCA) same food every day for lunch and dinner Breakfast is fine Restaurants a la carte are very good needs reservation daily start at 8am Staff and servers are very nice and helpful please TIPS them. They are working hard Don't forget your housekeeper Hotel Cofresi is big and beautiful Well maintenance but all the public bathroom smells PEE ( men's bathroom) Please have someone to clean regularly I stayed in room 42102 for 8 night was beautiful compared room I stayed in the past You have showtime every night at 9:30pm at the COLOSSEUM ALSO POOL PARTY once a week Its a good Hotel I will be back for an another 8 times but clean the public bathroom
Stayed 8 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Staff & service, amenities
Family-friendly atmosphere I have a disability its not handicapped accessible no accommodating elevators rooms was well kept housekeeping was excellent had a ceiling fan but my room had no working air conditioning in my room I reported several times I was eventually offered a room change on the 5 day of my 6 day vacation and was compensated for one night. Alittle Unorganized but overall a nice property.
Stayed 5 nights in Jul 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
The food 0/10 there was no variety, they were not always waiting to help you and the air in the room that touched me did not serve it was very hot, it is large and has many pools but the drinks and the food were not what I expected
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful BUT way too big. Getting lost was easy and I really like being able to walk to where I want to go. This place boast 12+ pools, many restaurants and a big beach. So true but you can only use so many pools and get to so many restaurants. The food at the buffets left a lot to be desired. Surprisingly, not a lot of fruit? The breakfast items were overcooked and not a great deal of selection. Oh, the tour and showing us the penthouses was great! Wow, live like a movie star with your own personal cook! We fortunately were close to the beach and the lounge area was really nice with shade. I guess I'd just like to have had better food, otherwise a lovely place to relax.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
I will start by saying I’m a returning customer of the cofresi palm beach and spa resort, I wanted to give my in-laws a wonderful experience In they first ever all inclusive. We travel in a family group of 8 and our room was not ready when we got to the check in, after they gave as our rooms the where not completed properly, the mini fridge complementary beverage was not there and we call the front desk and costumer service multiple times and never filled them up, is you purchasing with Expedia and expect vip treatment., forget about it unless you request to pay extra fees to get more access and a better experience, you will get the regular blue bracelet otherwise. The food was not good and there was not much to choose from, lunch and dinner were almost the same. WillI recommend or go back again I highly doubt that. Some of the staff were great and some were extremely rude. Again this is my personal experience and like I always said you be the one to determine what you think about it.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
If you are looking for an authentic dominican experience, this isn’t the right resort for you. Personally I felt like the buffet wasn’t that great, it didn’t taste like authentic dominican food and on multiple occasions the food from the grill was raw. Staff were good but at times it felt like they demanded tip for the service. Cleanliness was a 10/10. The room service was a 10/10 and super friendly. Life style resorts as a whole really try to push the membership on you upon arrival. Two hours were taken out of resort to show us the different amenities that comes with the membership when we specifically said we were not interested. Futhermore the beach was private and separate into 3 different parts dependent on your membership status. The beach was dirty to be quite frank and a lot of rocks in the ocean. Honestly would rate my experience a 5.5/10, needs a lot of improvements.
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
The resort itself is beautiful, with a great atmosphere and plenty of space to relax. I really enjoyed having several different pools to choose from, and the beach was definitely one of the highlights of our stay—beautiful and very enjoyable. That said, there were a few disappointing areas. The drinks were probably my biggest complaint. Most of the cocktails tasted very cheap, overly sweet, and processed. I ended up sticking with beer for most of the trip. Even though the beer sometimes tasted a little watered down, it was still the better option. The food was okay—not amazing, but enough to get by. Out of the options we tried, the buffet at Casa Blanca was probably the best and most consistent. Transportation around the resort could also be frustrating. The shuttle comes about every 25 minutes, which becomes a problem when there are shows or events. The buses get extremely crowded, and if you can’t get on, you’re stuck waiting another 25 minutes. After one of the shows, we ended up walking about 20 minutes back to our hotel rather than waiting for another shuttle. Overall, the pools, beach, and resort grounds were beautiful and enjoyable, but the quality of the drinks, average food, and inconvenient shuttle system took away from the experience. If beautiful pools and beach access are your main priorities, you may enjoy staying here, but if good food, quality drinks, and convenience are important to you, I would definitely keep these things in mind before booking.
Stayed 2 nights in Aug 2026
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at this resort was subpar and left alot to be desired. We certainly had low expectations after reading the reviews and watching videos, however we still wanted to see for ourselves. Unfortunately, most were right. Check-in: smooth but they seem to be overwhelmed and in need of training. The front desk seems old and not well kept. Room: the Cofresi side seems in need of upgrades. Our room was ok but nothing that stood out. AC worked which is a plus. Hot water came and left sporadically. Beds were comfortable. Cleaning crew seemed active, yet on some days I saw one of them sleeping on a chair by the staircase. Pools/beach: Pool chairs, beach chairs all seem old and worn. Pools were cleaned daily, but always seemed dirty. Beach was rough for swimming. NO seaweed on that side of the island, certainly a plus! A few vendors on beach for souvenirs. Food: Buffett La perla was ok and food was warm, never hot. My wife got sick on day two. Although the CasaBlanca Buffett presented better, they to was subpar. The PILON for snacks, was even worse. The restaurants on site were ok. We ate at Indochine(food was not good at all), immediately made my way to the buffet right after. Bellini:Food there was great. Pizza was delicious. It was a mission getting reservations at orher places. Two hour window at guest services( not very guest friendly) for reservations. We used Destination Services for our transportation since Uber was misleading. Alll in all, we made tje best of it.
Stayed 7 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Our stay was a mixed experience. Check-in took over an hour. I understand large families ahead of us had their own issues, but there should have been another employee handling those situations while regular check-in continued. After checking in, nobody showed us where our room was, so we had to carry our luggage around and ask employees for directions. Our room was huge and clean, but it was a connecting room and the family next door had children making noise until around 1 AM. The pools were nice, but the resort needs maintenance. The main swim-up bar was closed, one pool had plastic cups everywhere and looked dirty, and some chairs were broken. The buffet food was good with different options each day, and the staff were friendly and attentive. The resort bars were also good. The beach had few chairs and vendors constantly approached us, so we didn’t spend much time there. We did enjoy the foam party at the neighboring resort. A major issue was the shuttle driver taking us to a pool at another resort that turned out to be VIP-only. We were allowed to enter and even get in the pool before being told to leave. We understand restricted areas, but nobody warned us beforehand, which was embarrassing and unnecessary. The Brazilian steakhouse was excellent—10/10! At checkout, we learned we had to return the blue towels/towel cards or pay $20. This wasn’t clearly explained at check-in, so we had to return to our room. Overall, I wouldn’t recommend/return.
Stayed 3 nights in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my wife came to this resort 4 years ago. And while it wasn’t Incredible by any means back then. It was nice, clean and the food was edible. Fast forward to present day, the resort has fell apart. Everything looks old and wasn’t maintained over the years. The pools had plastic cups in and around the pool every single day. Our first room has a broken mini fridge, a safe with no lock, and while I was in the middle of my first shower, the shower exploded and was spraying water all over the place. Staff was also terrible.no managers on site. No staff members wanted to help. When I asked the staff to stock the mini fridge they told them they were on their way. I waited hours. No one came. After dinner I spoke to the front desk staff member and he said they are coming to stock mini fridge. I asked when. He said tomorrow morning. The never came then either. Food was horrible. Left overs from prior days. Baked goods all stale and old. They served hotdogs at every meal and bunch of different ways. No food was actually edible. This place should be shut down. Oh. Almost forgot that the toilet in our room didn’t flush. Had to use the ice bucket filled with water to flush it each time. Room would smell of sewage in the afternoon every single day. Do not come to this resort. Save your money and go somewhere else. Not work a single penny
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The food was one of the highlights of our trip. There was always an excellent selection of meals and snacks available throughout the day, and everything we tried was fresh, high quality, and delicious. The beverage selection was good, although the variety was somewhat limited. The resort is very family-friendly. We appreciated the dedicated kids’ pool, along with several other pools that had shallow 1–2 ft sections perfect for little ones. The kids’ club for children ages 4–12 looked like a great amenity for families with older kids. We also loved seeing lifeguards stationed at the pools, which added an extra sense of safety. Our biggest frustration was the infant crib situation. The resort could not guarantee crib availability until we arrived at reception, which made planning ahead difficult when traveling with a baby. We ended up bringing our own pack-and-play for peace of mind. One thing to keep in mind is that the resort is very large, with many amenities spread quite far apart. The complimentary shuttles, which run about every 30 minutes, were essential because the walks can be long, especially in the heat. Overall, we had a great experience with excellent food, beautiful family-friendly facilities, and attentive safety measures. A few logistical improvements would make this a five star stay.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
They need to work on the check in. Took about 2 hours . The AC needs to be upgraded. Seemed to never get cold or cool always felt stuffy. Personal needs to better explain how the buffet and food system works. When you’re leaving the buffet area you have employees trying to sell you upgrades or membership subscription. We were here for only 2 nights wasted about 4 hours even though we had told them no. They’re like vultures hovering over you. No night life. The shows were great. Beach was excellent. Rooms were clean. Fridge was full.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and beautiful
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a couple days and the room was clean but the air conditioner didn’t work. The phones in the room didn’t work and when I told the front desk they said they would send someone. Nobody came to check ac or phones. The food was good at the pearl restaurant but that was the best part of the hotel.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing 💖
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience going back next month..
Stayed 2 nights in Aug 2026