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"I loved that the check in process was easy! We requested a refrigerator and it was in our room before we got there. The upgrades to the room were beautiful! We had the option of using Valet Parking or using the parking garage that was just a short walk away. The only thing that was a little inconvenient was the channel guide for the tv. The channels didn’t match the channel guide we had in our room. Other than that…I still give our stay 5 stars across the board. "

"Everyone was really nice and helpful, and the room was clean and welcoming. We had no issues."

"The only downside is pool was not open "

"Love the aesthetics of this place. Feels like a historical property as it is. Elevators can barely fit three people but you can only do so much working within the restrictions of a historical site. Staff was top notch. Cozy room, clean and comfy accommodations at a decent price. Would stay again if I go back to Richmond. "

"Great "

"Simply the best. Huge rooms, Molton Brown soaps, great value. We just love staying here. "

"Rooms are a nice size, beds are comfortable "

"It was absolutely amazing! Loved the atmosphere so much. "

"Loved it "