「We went to the resort for Christmas Holiday. Very nice hotel, comfortable bed, nice food, nice view, friendly staffs and more importantly their spa is perfect. Just check in and relax. 」
「Love staying at kappa senses. We enjoyed so much staying at the hotel, they offer variety of options for the buffet breakfast. Will definitely return to the hotel, if we ever going back to Ubud.」
「Excellent! U can spend a whole day in it. Great food, great spa, great swimming pool. If you stay in ubud, you must live here. Trust me! Highly recommend for u :)」
「We stayed 7 nights and it turned out to be our best family trip ever. All staff are friendly and eager to help. We're lucky to meet Dias who assisted us since check-in and took care of every detail to the end. Thanks for her hospitality and thoughtfulness.
There seemed to be some problem on the room keys and the entry light was flashing, yet all of these were solved immediately after we told the staff.
The facility is great yet the staff are even better. It's my smartest decision to choose...
「1) Feel so surprise and happy because hotel prepare a birthday cake to me. 2) Location is very good, only 10-15 mins walking distance to the beach and surfing centre. 3) Many bars and/or restaurants, massage, spa nearby hotel. 4) In breakfast, many choice.... When I early check-out at 4am, they help me to prepare early breakfast box for takeaway. 5) Welcome fruits ( 4-5 kinds of fruit ) in first day. 6) Free water, when I finished, they help me refill. 7) Staffs are friendly and helpful. 8) Wifi...
「The perfect spot to begin our vacation. We were travelling with 9 family members of mixed ages and this property suited us all. Within view of the beach with easy beach access and choices for dining out close by, as well as the hotel restaurant. Loved the bar at the pool for convenience. The room we booked for 3 people had the most incredible bathroom, extremely spacious with a large bath as well as a roomy shower and the toilet/bidet was separated by frosted glass, which worked very well for...
"This is a super awesome hotel ! Love everything here , definitely wanna come back again and again ! Fantastic service, food, room , clean & big pools, beach , SPA ( strongly recommend therapist Hinny , the best ❤️)
Our first time in Bali , Hyatt regency make us have a great memories here! "
"If you’re traveling with young children, please be aware that this hotel poses serious safety risks, particularly around the swimming pool. While the property is beautiful and the staff are friendly and polite, our stay nearly ended in tragedy due to a lack of safety measures and proper pool maintenance.
The main pool is poorly maintained, with broken tiles and sharp edges in multiple areas (see photos). I cut my foot on one of these edges, requiring medical attention from the hotel doctor. While I was being treated, my 2-year-old son fell into the pool and nearly drowned. Thankfully, an alert guest rescued him—no staff intervened.
It turns out, according to the Duty Manager, that the hotel's official policy is that there are no lifeguards on duty and that hotel guests swim at their own risk. Apparently, there are signs to that effect scattered around the property. I saw no such signs on the property and if they exist, are not clearly visible. Nor is this No Lifeguards policy stated on the hotel's website.
Had the pool been properly maintained, I wouldn’t have been injured and could’ve supervised my children. The absence of lifeguards at a supposedly family-friendly resort is a major problem.
We won’t be returning. The hotel’s failure to ensure basic child safety overshadows its beauty and service. Until they install lifeguards and repair the pool, I cannot recommend Andaz Bali to families."
