Viceroy Hotel Group Park Ridge hotels

"Affordable but that’s about it. WiFi sucks, the beds were too hard. "

"Location was amazing! We were within a 5 minute walk to Time Square. Be warned that you will be waiting quite a while for the elevators. They also had live music and a bar in the lobby. It was pretty cool but VERY LOUD and felt like you were in a club rather than I hotel. Luckily y, we were on the 18th floor and didn’t hear the music but if you were on a lower floor, I would have had to find somewhere else to stay. There is a coffee shop attached and it was so cute and had amazing coffee."

"The didn’t give me my deposit back and also the shower head was lose"

"Staff was great !!"

"All perfect "

"they were able to resolve the issue, but when we arrived, the smoke detector was disabled and there was a very loud noise coming from the vent. we were early and told that we would be notified when the room was ready. we were not given a room till after 4pm. I was told that the room I had been booked for, had an elite member and they had a late checkout, so we would be given a different room. overall it was a very nice stay, beds were very comfortable as were the pillows, staff was very nice."

"Everything was very nice. Rooms are a tiny bit small with no additional seating. Very good food in the restaurants and very central location. Rooftop bar is super amazing"

"Th hotel staff are great. Friendly helpful and professional! I always feel welcomed! "

"Very nice place for the money. Good location, clean rooms, friendly staff"