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"The customer service and cleanliness were fantastic! Comfortable room and decent breakfast which included protein. Expedia can difficulty getting in touch with them due to a room downgrade as a stood at the front desk. I don’t think this was due to the hotel however!"

"Overall, pretty average stay. The 4th and 3rd floors are renovated rooms, however, we travel with a pet so requested a 1st floor, non-renovated, room. It DEFINITELY needed renovation. However, the room was clean and fine. My main complaint is that the wheels were broken on both of the luggage carts which made a miserable move in and move out. Honestly, fix the luggage carts!"

"We stayed in room"

"Good price, clean. Small parking lot."

"Staff was friendly and efficient "

"Room was great - very clean. Breakfast we very good. Staff very friendly. Only issue was the cord was cut on the room phone - which was really strange."

"Every thing was awful"

"Breakfast was good and parking was safe"

"This was the best stay we have ever had at the Finger Lakes! The Lakeview Spa room was fantastic with a beautiful view of Cayuga Lake. You even have a view of the lake from your in room spa tub. The Inn has been gorgeously renovated and is impeccably maintained while still preserving the historical elements of the property. Day or night the grounds and property are beautiful. The lighting at night is magical and their cozy fire pits are welcoming. They even provided blankets on the cool night we were there. The continental breakfast and dinner was great. The service, the staff, the chef, and owner really made our stay memorable. It’s easy to see this has to be the #1 wedding venue in the area. There are classy vibes around the property and the music being played around the Inn sets the tone of the experience you will have. Everywhere you look, you can see the attention that has been given to the place’s design. The owner thought of every detail and his Hollywood background shines. We were lucky enough to meet the owner Carl and chef Song. We spent some time by the fire learning about their backgrounds and how the Inn came to be. We heard fascinating stories and had great conversation. Be sure to visit the breathtaking waterfall and Park, which are adjacent. We will definitely be back and I highly recommend staying here while visiting the Finger Lakes and touring the local wineries. Enjoy your stay! Kelly & Charlie"