「Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
「Let me start with the good points since there are very few : the look of the room - beautiful
Now the rest, I’m an experience traveller and experienced in hospitality and I am ensuring that this hotel can charge such a high price or the poor service provided :
- we cannot driving ourselves and it’s been impossible to find the hotel : the pin location is not accurate (the hotel is located almost an hour from kandy im the countryside) and there are no sign anywhere to indicate the right...
「The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores.
There was loudly construction sounds around 2pm, that disturbed the sleep.」
「The staff is very friendly and professional, upgraded our room and allowed us to check in early. The room is so beautiful and high-end. Location is super convenient, short walk to the tooth temple, at lake with beautiful views, surrounded by shopping stores.
There was loudly construction sounds around 2pm, that disturbed the sleep.」
「Large, modern and well equipped room with beautiful views over the city and a small balcony. The restaurant and bar area is very pleasant, on the rooftop with great views. Food is a little hit and miss. Just worth noting that prices on the menu don’t include taxes. When these are included, this, together with service, adds a third to the bill. This is really misleading and could be easily fixed. Excellent value overall though. 」
「Large, modern and well equipped room with beautiful views over the city and a small balcony. The restaurant and bar area is very pleasant, on the rooftop with great views. Food is a little hit and miss. Just worth noting that prices on the menu don’t include taxes. When these are included, this, together with service, adds a third to the bill. This is really misleading and could be easily fixed. Excellent value overall though. 」
「Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel.
The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits 」
「Overall the hotel itself is excellent, the staff, the facilities and the food.....an excellent hotel.
The only negative does not relate to the hotel itself maybe more about the city of Kandy, its very nosey and busy, we were hounded by local traders and drivers all day which compared to other parts of the country we would not have the same experienceits 」