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Queen's Hotel

3.0 star property
Colonial hotel with 2 restaurants and free valet parking

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Photo gallery for Queen's Hotel

Garden
View from room
1 bedroom, minibar, in-room safe, desk
Front of property
Cafe

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Double Room

Junior Double Room | 1 bedroom, minibar, in-room safe, desk

Junior Double Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Separate bedroom
Ceiling fan
Private bathroom
Bidet
  • 340 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, minibar, in-room safe, desk

Family Room

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 290 sq ft
  • 2 bedrooms
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Living area | TV

Executive Suite

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Separate bedroom
Private bathroom
Bidet
  • 340 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Standard King

1 bedroom, minibar, in-room safe, desk

Standard King

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free rollaway/extra beds
TV
Separate bedroom
Ceiling fan
Private bathroom
  • 240 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room

1 bedroom, minibar, in-room safe, desk

Standard Triple Room

Highlights

Balcony
Air conditioning
Connecting rooms available
TV
Ceiling fan
Separate bedroom
Private bathroom
Bidet
  • 215 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
D S Senanayake Veediya, Kandy

What's nearby

  • Kandy Lake - 1 min walk - 0.0 km
  • Temple of the Tooth - 3 min walk - 0.3 km
  • Kandy Clock Tower - 5 min walk - 0.5 km
  • Wales Park - 5 min walk - 0.5 km
  • Royal Palace of Kandy - 5 min walk - 0.5 km

Getting around

  • Kandy Railway Station - 11 min walk
  • Bandaranaike Intl. Airport (CMB) - 161 min drive

Restaurants

  • ‪Cafe 1886 By Salgado Bakers - ‬4 min walk
  • ‪Salgado Hotel & Bakery - ‬4 min walk
  • ‪The Empire Café - ‬1 min walk
  • ‪Soul Food - ‬5 min walk
  • ‪Burger King - ‬4 min walk

About this property

Queen's Hotel

Hotel in the city center
At Queen's Hotel, you can look forward to a terrace, shopping on site, and a garden. At the two on-site restaurants, enjoy breakfast, lunch, dinner, and Chinese cuisine. Free in-room WiFi is available to all guests, along with a hair salon and laundry facilities.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool
  • Free valet parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and wedding services
  • Luggage storage, 3 meeting rooms, and tour/ticket assistance
Room features
All 91 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and bidets
  • TVs with cable channels
  • Balconies, electric kettles, and ceiling fans

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: USD 8 for adults and USD 4 for children
  • 2 restaurants
  • A bar/lounge

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business center

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Built in 1841
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 8 for adults and USD 4 for children
  • Airport shuttle fee: USD 75 per room (one-way)
  • Airport shuttle fee per child: USD 75
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Queen's Hotel Kandy
Queen's Kandy
Queens Hotel Kandy
Queen's Hotel Hotel
Queen's Hotel Kandy
Queen's Hotel Hotel Kandy

Frequently asked questions

Does Queen's Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Queen's Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Queen's Hotel?

Valet parking is free at this property.

What time is check-in at Queen's Hotel?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Queen's Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Queen's Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per room applies.

Where is Queen's Hotel located?

Located in the heart of Kandy, this hotel is within a 5-minute walk of Kandy Lake, Natha Devale, and Wales Park. Temple of the Tooth and National Museum are also within 10 minutes. Kandy Railway Station is 11 minutes by foot.

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Queen's Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 33 out of 158 reviews
Rating 8 - Good. 65 out of 158 reviews
Rating 6 - Okay. 30 out of 158 reviews
Rating 4 - Poor. 16 out of 158 reviews
Rating 2 - Terrible. 14 out of 158 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You must read-up on what to expect at the queen’s hotel. It may or may not be for you. It feels like stepping back in time. The place is a little shabby in places but if you want to have that feeling of living a bit of history it delivers. It’s an excellent location and the staff are all friendly and helpful. The pool offers a break from the noise of town and just generally- bring your ear plugs! We really enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Rathna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They went above and beyond to assist me with all my needs. If you’re traveling in the area, I cannot recommend this hotel enough! The staff is incredibly warm and accommodating, making your stay truly enjoyable. Everything about my experience was exceptional.
Stayed 1 night in Apr 2025

10/10 Excellent

NIKOLAOS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great Hotel
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Beautiful old hotel with great staff! Restaurant provided buffet meals at a reasonable price.
Stayed 1 night in Dec 2023

10/10 Excellent

mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property in a very convenient and safe location. Very friendly and helpful staff.
Stayed 1 night in Dec 2022

8/10 Good

Anne-Sofie

Liked: Staff & service
Disliked: Property conditions & facilities

Charming but in need of renovation

We like the charm of old colonial hotels and would recommend it because of the great location but you should no that a lot of things don't always work. Staff is very friendly and helpful. I saw the one room that has been renovated and it aas very nice with modern bathroom and still the room with colonial style.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Convenient location. Just close to all main attraction and restaurants, such as the Temple of the Sacred Tooth Relic and Kandy lake. The hotel itself looks elegant and the maintenance is quite good. I especially enjoy the life that you can feel the living history of the hotel. It is also conformable to stay in the room. Good choice or stay here of you visit Kandy.
Stayed 2 nights in Oct 2024

8/10 Good

Line

Liked: Cleanliness, staff & service, room comfort

Amazing location

Old historic hotel. Amazing location. Serviceminded staff. Downside; too many big tour groups use this hotel, so not so cosy, when you come as the only ones not part of a large group
Stayed 1 night in Feb 2024

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Very central. Very close to main attraction daladaha maligawa.
Stayed 1 night in Dec 2022

8/10 Good

hideyuki

Liked: Cleanliness, staff & service, property conditions & facilities
Good for business because of WIFI condition. LIght control at the bed side is very convenient
Stayed 3 nights in Feb 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Historic Hotel in Kandy

If you like historic hotels this is for you. In a perfect location by the lake and opposite the Temple of the Tooth. The interior takes you right back to the 19th Century with its wooden floors and antique bar. The dinning room is old fashioned with a good mix of western and Sri Lankan food. Staff are very helpful and friendly. Everything about this hotel is the opposite of a modern bland corporate hotel. Staying here is an experience.
Stayed 4 nights in Jan 2023

4/10 Poor

Alexander

Liked: Staff & service
Disliked: Property conditions & facilities
Very tired and run down building and rooms. The bar was ok and the staff were friendly but I wouldn’t recommend staying here to anyone that I liked.
Stayed 1 night in Oct 2022

2/10 Terrible

Francois

Disliked: Staff & service, property conditions & facilities
This hotel is dirty….a rat come in my room during the night…and I saw another one in the hotel’s bar
Stayed 1 night in Jan 2024

10/10 Excellent

Jorn

Liked: Cleanliness, staff & service

Great old hotel

Very nice old hotel with the best location in Kandy. One thing is bad - the lift. Its very old and people do not close the door after them. Then no-one can use the lift. Atmosphaire is fantastic. Staff is great. I always stay in Queens when I am in Kandy.
Stayed 1 night in Feb 2023

6/10 Okay

Kirsi

Disliked: Cleanliness, staff & service, amenities
Great surroundings. Lots of history. Unfriendly staff. The safely box didn't work ( somebody had taken the batteries). Nothing was done although I staff different staff members at least five times.
Stayed 2 nights in Jan 2024

6/10 Okay

dominique

Liked: Cleanliness
Disliked: Staff & service
never had such a bad experience checking in, the girl (with glasses) at the reception was so rude it was laughable, I really got no idea how she got the job. the hotel is really nice and close to everything, but the rooms facing the main street get really noisy at night, the it gets quiet from 11 pm until 4am when the traffic (trucks, buses ect..) start again. ok for the location , the beauty of the hotel, the swimming pool, the bar , but avoid if you want some sleep . remember, be aware of the ignorant unprofessional lady at the reception! be ready to wait for a long time ! a long queue of people complaining when I left!
Stayed 2 nights in Feb 2024

6/10 Okay

Michael

Liked: Cleanliness, amenities
Disliked: Staff & service
Keep your sense of humour and you'll get through the half to one hour check in process and you'll start to enjoy this quirky, totally inefficient hotel in the perfect location opposite the Temple of the Tooth. It's unapologetically rundown - but if you love heritage hotels you'll love this place. It has a nice restaurant with really lovely staff. It's the reception staff that desperately need training in how to deal with customers. We had zero explanation of why we were kept waiting for over half an hour. Very poor communication and generally inept. But again, get through the check in process and you'll be in heritage bliss - well, maybe not 'bliss' but you'll probably love the place anyway.
Stayed 2 nights in Jan 2024

6/10 Okay

Katie

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mixed experience

Overall our experience was disappointing, mainly due to the service we received. There was a problem with our booking when we arrived, and we were left waiting at reception not knowing what was going on. We asked for updates but the staff were dismissive, after waiting for 45 minutes we were taken to our room, it all worked out positively but after a long trip of travelling we were unsure as to the situation. The breakfast was disappointing - we arrived at 9.30 (breakfasts ends at 10) and most things had ran out, when asking for some more to be bought the staff seemed inconvenienced. The hotel was great for location and the rooms were lovely, it was just a shame about the service we experienced.

8/10 Good

Noriaki

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and on hand for everything and anything from reception and security to waiters and chefs. The pool attendant and gardener were also excellent
Stayed 11 nights in Mar 2025

8/10 Good

Zofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

erika

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel con il fascino di altri tempi. Sicuramente vale la pena soggiornare qui. La posizione è perfetta per visitare la città
Stayed 2 nights in Jan 2025

8/10 Good

Jan

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024