Tranquil lakeside retreat balances peaceful relaxation with convenient access to shopping and dining, plus family amenities from swimming pools to barbecue areas
Hotel Topaz, directly on the lake, offers a peaceful escape with connectivity. Relax on the rooftop terrace or book spa massages. Enjoy two restaurants for varied cravings, high-speed WiFi, and an outdoor tennis court for active recreation.
Located in Kandy, Hotel Topaz is in the business district and on a lake. International Buddhist Museum and National Museum are cultural highlights, and some of the area's attractions include Kandyan Art Association & Cultural Centre and New Ranweli Spice Garden. Traveling with kids? Consider Royal Botanical Garden, or check out an event or a game at Asgiriya Stadium. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with ecotours. Visit our Kandy travel guide
At Hotel Topaz, you can look forward to a poolside bar, a rooftop terrace, and shopping on site. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also find perks like:
An outdoor pool and a children's pool, along with sun loungers
Free self parking
Cooked-to-order breakfast (surcharge), an outdoor tennis court, and a shopping center shuttle
Laundry services, an elevator, and 1 meeting room
Room features
All 73 rooms feature comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
Rainfall showers, bidets, and tubs or showers
32-inch LED TVs with premium channels
Childcare services, coffee/tea makers, and ceiling fans
Train station pick-up and drop-off shuttle (surcharge)
Shopping center shuttle (surcharge)
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 6:30 AM to 9:30 AM for a fee: LKR 3,000 for adults and LKR 1,500 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
A poolside bar
Snack bar/deli
Things to do
Billiards/pool table
Children's pool
Full-service spa
Karaoke
Library
Outdoor pool
Outdoor tennis court
Piano
Playground
Shopping
Family friendly
Children's pool
In-room babysitting (surcharge)
Laundry facilities
Outdoor pool
Playground
Separate bedroom
Snack bar/deli
Conveniences
24-hour front desk
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business center
Conference center
Meeting room
Outdoors
Barbecue grill
Garden
In the mountains
On a lake
Pool loungers
Rooftop terrace
Full-service spa
Massage
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Low-height counter and sink
Wheelchair accessibility
Wheelchair accessible (may have limitations)
More
1 building
4 floors
Banquet hall
Built in 1976
Designated smoking areas
Room amenities
Bedroom
Memory foam mattress
Premium bedding
Bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Rainfall showerhead
Towels provided
Entertainment
32-inch LED TV with premium cable/satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Free bottled water
Minibar
More
Air conditioning
Ceiling fan
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 12:30 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 15
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for LKR 2500.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately LKR 3000 for adults and LKR 1500 for children
Rollaway bed fee: LKR 2500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Hotel Topaz
Hotel Topaz Kandy
Topaz Kandy
Hotel Topaz Kandy
Hotel Topaz Resort
Hotel Topaz Resort Kandy
Frequently asked questions
Does Hotel Topaz have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Topaz pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Topaz?
Check-in start time: 12:30 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Topaz?
Check-out is at noon.
Where is Hotel Topaz located?
This family-friendly Kandy resort is located in the historical district, within 1 mi (2 km) of Bahirawakanda Vihara Buddha, Kandy City Centre, and Kandy Lake. Kandy Clock Tower and Commonwealth War Cemetery are also within 1 mi (2 km).
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Reviews
Hotel Topaz Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I would just like to thank the staff of Hotel Topaz for making our stay so comfortable! From the minute you enter the hotel the staff was always so friendly and always willing to take care of any questions we had. The housekeeping staff made sure our room was always spotless and they would go so far to make the bed in a different design every day. We were there for nine nights and so details like this were something we looked forward to and always put a smile on our faces. Special thank you to the restaurant staff - Supervisor Puspakumar is so attentive and made sure his staff were looking after the guests. Thank you to the waiters Kavindu, Sampath, and Malinda who took brilliant care of us. Also, Chef Ashitha's food is wonderful and breakfast is just fantastic at this hotel. A detail I would like to mention is that the pool facilities are being renovated however every detail was thought through and they gave us hotel transportation to and from a nearby hotel pool so that we did not miss out on swimming. Thank you Hotel Topaz and I so look forward to returning!
Nadeeka
Stayed 9 nights in Jul 2024
2/10 Terrible
Raymonde
2025/9/19
I made a reservation for Hotel Topaz in NV , USA. When í checked in, reservation was for Hotel Topaz in Sri Lanka. BIG MISTAKE!!!!
Please cancel this reservation and Do NOT charge my credit card.
Raymonde Shearer
The property is beautiful. Clean rooms, good space, comfortable beds & good ambience.
Pool is nice too! The property is on the hill so the view is amazing.
I would recommend booking it
The property is high on the hill so had beautiful views from our room and from the restaurant and roof terrace.
Very nice pool but lots of steps down to it so we used it less than we normally would have.
Not an easy trip into Kandy town, we would walk down but would always get a tuk-tuk back as it was so hilly.
Verified traveler
Stayed 4 nights in Jan 2020
8/10 Good
Lars
2019/12/26
Liked: Cleanliness, staff & service, room comfort
Hotell med fantastisk utsikt over Kandy
Et flott utsiktshotell med en fantastisk utsikt. Ligger litt langt fra sentrum. Hotellet er godt brukt, litt slitent. De har god service og er vennlige. Vi var litt uheldige med aircondition på rommet, men det resulterte i oppgradering til et stort flott rom. Badebassenget var bra. Hotellet er ypperlig for familie og eller flere som reiser sammen. Som par kan det bli litt langt fra sentrum om man ønsker å oppleve noe av kveldslivet i Kandy - men det er mulig met TUK TUK.
L'hôtel se trouve sur les hauteurs, la vue est belle, par contre loin du centre et difficile d'accès sans un moyen de transport. Le déjeuner n'est pas très bon ni appétissant, même si il y le choix.
The hotel is outside Kandy transport is required to and from
Shuttle bus is mainly for staff
Hotel is primarily used by travel firms
Views are brilliant
A very nice hotel on top of a hill with a stunning view. 10-15 min walk from hustle and bustle of Kandy, which is a bonus. Smooth check in which was important after a long flight and a long taxi ride from the airport to Kandy. Staff very helpful and attentive, a huge comfy clean room with a nice view. Breakfast buffet highly recommended: a very good variety of food (including English and Asian), very good quality, very tasty. We have also tried their buffet and were not disappointed. The hotel has also a nice pool area with a pool bar. This hotel was a pleasant surprise. Advertised on Hotels.com as 3* but I think it is 4* Highly recommended.
Hieno hotelli vuoren huipulla. Upeat näköalat suoraan huoneista.
L
Stayed 1 night in Dec 2018
8/10 Good
Owen
2018/12/9
Liked: Cleanliness, staff & service, room comfort
Amazing views of Kandy from Hotel Topaz.
Arrived at the hotel in mid afternoon and received a warm welcome. The hotel is challenging to find but the location views when inside the hotel are so great. We enjoyed the use of the SPA there and being a hotel.com we got 50% of the fees instead of the standard discount which was nice. The only thing which was lacking was the disappointing food in the restaurant and at breakfast. Maybe not as well suited for westerners but that was my only criticism. Also we got a late check out so enjoyed the pool for a little longer.
Nice hotel great pool and service was excellent. Food was great as well.
Verified traveler
Stayed 2 nights in Mar 2018
4/10 Poor
Family, Europe
2017/8/15
Liked: Cleanliness
Disliked: Property conditions & facilities
Nice location on hill but very badly soundproofed
Guests should not use even room numbers and at the beginning of corridor. Use rooms on level 3 with 317 onwards. Corridor and room doors are very badly soundproofed. In morning all shuttle cars and minubuses come, you can not open window, airpolution and noise. Hotel is used by asian Tour operators, which start arround 7am.
Attention in expedia booking it is mentioned extra bed per stay but hotel want to charge per night for kid. Accommodation for drivers costs extra other hotels offer free.
Buffet was value for money. Service was friendly.
Only negative was its location being far from town area for shopping, etc.
Percy
4/10 Poor
Keith, leicestershire england
2015/4/1
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beautiful views staff unprofessional
Beautiful hotel set high above Kandy about a kilometre out from tbe city. No transport to town other than staff minibus at 7.30 and 3 times shortly after lunch. Nothing back up when asked reception unhelpful "we have no tuk tuk tele' numbers" to go down in the evening. Booked hotel car to take us to the train station when we left with reception they also rang our room to confirm night before but when we came to leave they new nothing about it. Customer relations officier was also poor in dealing with the matter offering us a later taxi to late for the train. Staff did not inspire confidence!
Hotellet er gammelt, men et dejigt hotel til prisen. Værelserne var store og gode, god mad og god service. Det bedste med hotellet er nok udsigten over byen og fjeldene. Ville overnatte der igen
This hotel is totally out of my expected. All the staff there are really friendly. Restaurant serve tasty food with a good view. My friend and I enjoyed our stay there so much. I will choose the same hotel if i go there again.
Sara
6/10 Okay
Me
2013/8/23
Liked: Cleanliness
Lovely but dated
Great, but the hotel is fresh out of 1975. The rooms are more modern but hotel dated. Food is bad. Overall it's ok. Nice pool.