Find Resorts & Hotels with Spas in Paia, HI

"The staff was amazing and so helpful. We upgraded to the new tower and loved the view and the size of the room. The pool area was always clean and well supplied. The food was fresh and fast when we ordered at the pool area."

"We enjoyed a partial view of the ocean from our balcony. We also appreciated Laundry facilities on the property. The staff was welcoming and helpful. We did notice that most of the time during our stay approximately half of the elevators were not working. Good thing we don't mind taking the stairs!"

"Loved the hotel was really nice and clean "

"Very dirty hotel. Our carpet was disgusting with large dirt spots. There was dust everywhere. No soap when we came in. Light bulbs went off. Broken cabinets. Bathroom smelled like pee and the whole hotel smells humid overall. Braved to eat at the restaurant and there was a hair on my food. Stay somewhere else "

"Kitchen had minimal utensils but was fine. Resort was fine."

"THE POOLSIDE SEATING WAS STRAPPED DOWN DURING MUCH OF OUR STAY SO ITS DIFFICULT TO REMARK ON THE COMFORT."

"Staff mostly service oriented "

"Very good resort with less crowds "

"We reached during the storms, and were told the day before by the staff that all is well, so we did not cancel the trip. Although later we realized they had known about road blocks and staff taking off. When we called that we would be late as stuck in traffic block (flooding and damaged roads) and may not make it to the hotel since might have to stay on the other side of the road overnight, the best they came up with “we could waive off the late arrival fee”! The room was supposed to be “full ocean view” and we paid extra on Expedia for it — not partial but our room, although di’s have ocean and some hills view faced the air conditioning or some noise making machines from the balcony. They had advertised kitchen with stove, so we came prepared with groceries from Costco especially with the storm, they provide a small electric plate. Rooms are spacious and staff was courteous but housekeeping was once in 7 days. Their facility was flooded, parked on the road, mini golf soaking and pool/stairway etc closed yet we were charged $$$ for the resort fee. I wish as a Hilton property, they reimbursed for the inconvenience or at least did not charge for the resort fee as most of the facility was not usable, including elevators, that were mostly stuck and out of order. I expected more for the price we paid. They also do not provide any herbal/green tea bags like normally hotels do. "