Pacifica Hotels Pacific Coast Highway hotels

"We stayed 9 nights in a King Suit and everything associated with it was remarkable. From the House keeping to the front desk staff, they were amazing. The hotel was well equipped with a range of amenities including the restaurants, mini market, shuttle service etc and those made our stay very comfortable. All the staff were friendly and really helpful. Always served us with a smile and went beyond their ways to help us when needed. We will be back and Thank you for taking care of us!!"

"Housekeeping was on point everyday!"

"Staff was very polite "

"Clean rooms, awesome staff, very attentive"

"The hotel is wonderful, with a great variety of food and beverages. The rooms are spacious and clean, the access is easy, and it’s located in a very central area. The staff is extremely friendly, and there is parking available."

"First time staying at citizenM and I absolutely love it. Smart, functional design and a super cozy room. Everything is so well thought out. Would stay again for sure. "

"Staff were all kind and accommodating for my family of 10 during the holidays. "

"Historical and dated a bit but beautiful and good location downtown. Great staff. Bathroom is small and windows are old style so they do not seal out noise"

"The suite was great size, clean , nice views and comfortable. The pillows much too soft though. Drinks and food good. Amazing time at floor 34 revolving bar. The service throughout hotel was subpar. With the exception of valet dept, every single other employee we encountered in any area were surprisingly unfriendly and not helpful - front desk, bars, restaurant… it’s like everyone there hates their job or something. Definitely expected a better level of service from a hotel of this stature."