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"Our experience was incredible. Best experience we have ever had. The staff was the most hospitable, thank you Kazuya! We loved the bath and onsen, and the staff was very accommodating with taxi and driving services. The food was the most delicious. We would love to come back again!"

"Clean room, super friendly staff, hotel has everything you could need. "

"Amazing service overall They have a timed shuttle service from Kawaguchiko St. - Hotel, which is really convenient, I didn't know about this and took a bus when first arrived 😂 either way was easy to do check-in and checkout and move around the area, the Kawaguchiko station is near so you can also walk, good breakfast, clean rooms and location "

"The beautiful view and the AC worked and the staff was great would recommend "

"I’d say it was very convenient for a 2-night stay. The room was clean and comfortable, and housekeeping was done daily. The check-in process was easy — I did it through a self-service machine and received my room key immediately. I was surprised at how close it was to Atami Station (a 5-minute walk) and right next to the car rental center where I dropped off my car. Since it’s quite close to the station, there are plenty of eateries around, and there’s also a Family Mart just across the street. "

"This hotel is dated but very clean. The staff is very friendly and helpful. The breakfast and the Onsen were very nice. "

"I enjoyed everything at this hotel.... my room, the onsen, the 2 attached restsaurants and an early check-in. "

"Very helpful staff and wonderful facilities."