「Overall a good stay, the hotel has a great view of Mt Fuji, with 7-11 a close walking distance. Great in-hotel spa facility but it alternates between male and female. Breakfast is good but it finishes quite early, 0830 / 0900.」
「Although the public onsen pool is out of service at the time we visit, it is still a lovely place to relax! Very good service and environment, also the in-room private onsen is really enjoyable! The dinner and breakfast is delicious and exquisite! Overall a really good place to stay!」
「Guests can choose their welcome drink and cakes, we have sparkling wine and cheese souffle and red beans cake, very delicious. There's a bar serving wine and cheese and crackers, free of charge. The overall settings are so relaxing and romantic. The private in the room onsen is awesome. Definitely will come back. 」
「We enjoyed the stay and the service was very good! The staff serving us dinner was friendly and helpful. Open bath onsen was amazing. Highly recommended if you want a healing trip in Hakone. And adorable free drinking bar and cute public lounge.」
"The staff provided excellent service to wheel chair user - parking space and fit-for-purpose shower chair and facilities in the bathroom. We really appreciate that. "
