See all properties

Mars Garden Wood Gotemba

4.5 star property
Boardwalk/promenade resort with 3 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Mars Garden Wood Gotemba

Experience the tranquil atmosphere of this serene hotel, surrounded by lush greenery and a serene water body.
Relax in our spacious lobby, featuring a central seating area with a round table and comfortable sofas.
Enjoy breathtaking views of a snow-capped mountain from the comfort of this room, featuring a minimalist design and ample space for relaxation or work.
Enjoy meals in style at this elegant dining area, featuring a round table and comfortable seating for eight.
Relax in a serene space with two single beds, a flat-screen TV, and a cozy seating area.

Popular amenities

  • Bar
  • Spa
  • Housekeeping
  • 24/7 front desk
  • Parking included
The current price is NT$4,718
NT$5,709 total
Aug 29 - Aug 30

Room options

Check availability for these dates

Tonight

Aug 1 - Aug 2
Check availability for tonight Aug 1 - Aug 2

Tomorrow

Aug 2 - Aug 3
Check availability for tomorrow Aug 2 - Aug 3
Available filters for rooms
Showing 28 of 28 rooms

View all photos for [Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Fuji View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Adjoining Room, 6 rooms, Non Smoking

Adjoining Room, 6 rooms, Non Smoking | 1 bedroom, premium bedding, down comforters, memory foam beds

Adjoining Room, 6 rooms, Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Separate bedroom
Memory foam bed
Premium bedding
  • Sleeps 12
  • 12 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin (Floors 6F-8F), Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Single for 1 Guest, Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Single for 1 Guest, Non Smoking

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 6.66 Ping (22 square meters)
  • Sleeps 2
  • 1 Queen Bed

View all photos for [Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Fuji View] Deluxe Twin (Floors 4F-5F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

[Fuji View] Deluxe Twin with Hot Spring Bath, Non Smoking

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Separate bedroom
Memory foam bed
Premium bedding
  • 17.54 Ping (58 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin (Floors 4F-5F), Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Fuji View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking | Bathroom | Combined shower/tub, designer toiletries, hair dryer, bathrobes

[Fuji View] Deluxe Twin with Open-Air Bath, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 17.54 Ping (58 square meters)
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Hakone View] Deluxe Twin (Floors 9F-11F), Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Susono View] Deluxe Twin (Floors 9F-11F), Non Smoking

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Hakone View] Deluxe Twin (Floors 4F-5F), Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for [Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

1 bedroom, premium bedding, down comforters, memory foam beds

[Hakone View] Deluxe Twin (Floors 6F-8F), Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Premium bedding
Memory foam bed
Separate bedroom
  • 13 Ping (43 square meters)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Middle Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Hakone View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Middle Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Susono View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Higher Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Susono View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Annex Twin Room With Open-Air Bath And Mountain View

1 bedroom, premium bedding, down comforters, memory foam beds

Annex Twin Room With Open-Air Bath And Mountain View

  • Sleeps 2
  • 2 Queen Beds

View all photos for Mount Fuji Foot Side Non-smoking Main Building Single

1 bedroom, premium bedding, down comforters, memory foam beds

Mount Fuji Foot Side Non-smoking Main Building Single

  • Sleeps 2
  • 1 Queen Bed

View all photos for Mount Fuji side Main building special room triple Non-smoking

1 bedroom, premium bedding, down comforters, memory foam beds

Mount Fuji side Main building special room triple Non-smoking

  • Sleeps 4
  • 2 Queen Beds and 1 King Bed

View all photos for Two Queen Bed Fuji View Higher Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Fuji View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View Lower Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Susono View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Fuji View Middle Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Fuji View Middle Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Lower Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Hakone View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

Triple Room With Mt Fuji Susono-View

  • Sleeps 3
  • 2 Twin Beds and 1 Queen Bed

View all photos for Hakone side Main building special room triple Non-smoking

Fitness facility

Hakone side Main building special room triple Non-smoking

  • Sleeps 4
  • 1 King Bed and 2 Queen Beds

View all photos for Two Queen Bed Fuji View Lower Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Fuji View Lower Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View Higher Floor

1 bedroom, premium bedding, down comforters, memory foam beds

Two Queen Bed Hakone View Higher Floor

  • Sleeps 2
  • 2 Queen Beds

View all photos for Annex Twin Room With Private Hot Spring Bath And Mountain View

1 bedroom, premium bedding, down comforters, memory foam beds

Annex Twin Room With Private Hot Spring Bath And Mountain View

  • Sleeps 2
  • 2 Queen Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026

What's nearby

  • Chichibunomiya Memorial Park - 14 min walk - 1.2 km
  • Lake Higashiyama - 19 min walk - 1.7 km
  • Gotemba Premium Outlets - 2 min drive - 2.3 km
  • Fuji Speedway - 19 min drive - 14.0 km
  • Hakone Kowakien Yunessun - 20 min drive - 15.4 km

Getting around

  • Gotemba Station - 18 min walk
  • Narita Intl. Airport (NRT) - 112 min drive

Restaurants

  • ‪マクドナルド - ‬9 min walk
  • ‪はま寿司御殿場店 - ‬10 min walk
  • ‪ビッグボーイ御殿場店 - ‬13 min walk
  • ‪御殿場パークレーンズ - ‬1 min walk
  • ‪丸源ラーメン - ‬11 min walk

About this property

Mars Garden Wood Gotemba

Luxury resort near Gotemba Premium Outlets
Take advantage of an indoor mineral hot spring (onsen), a coffee shop/cafe, and a garden at Mars Garden Wood Gotemba. For some rest and relaxation, visit the hot springs/mineral springs or sauna, and indulge in a body scrub, a body treatment, or aromatherapy. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Italian cuisine. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • Free self parking
  • Local cuisine breakfast (surcharge), hot springs on site, and a 24-hour front desk
  • A computer station, an elevator, and a vending machine
  • Guest reviews say great things about the helpful staff
Room features
All guestrooms at Mars Garden Wood Gotemba offer comforts such as premium bedding and air conditioning, in addition to amenities like free WiFi and desk chairs.
Extra conveniences in all rooms include:
  • Memory foam beds and down comforters
  • Designer toiletries, toilets with electronic bidets, and shower/tub combinations
  • 32-inch HDTVs with digital channels
  • Refrigerators, children's slippers, and coffee/tea makers

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Front of property

Dormy Inn Express Gotemba Hot Springs

  • Spa
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 508 reviews
Dormy Inn Express Gotemba Hot Springs

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: JPY 4,840 for adults and JPY 3,630 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • イタリアン　フェニーチェ
  • カフェ　ヴェール・フイユ
  • 銀明翠　京会席
  • 銀明翠　鉄板焼

Things to do

  • Full-service spa
  • Hot springs
  • Library
  • Sauna

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • On the boardwalk/promenade

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot/mineral springs
  • Hydrotherapy
  • In-room massages
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath

Accessibility

  • Elevator (31 inch wide door)

More

  • 12 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's slippers
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 32-inch HDTV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Children under 18 years old are not allowed in the spa without adult supervision
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Frequently asked questions

Is Mars Garden Wood Gotemba pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Mars Garden Wood Gotemba?

As of 2025/8/1, prices found for a 1-night stay for 2 adults at Mars Garden Wood Gotemba on 2025/8/29 start from NT$4,718, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mars Garden Wood Gotemba?

Self parking is free at this property.

What time is check-in at Mars Garden Wood Gotemba?

Check-in start time: 3 PM; Check-in end time: 8 PM. Late check-in is available during limited hours.

What time is check-out at Mars Garden Wood Gotemba?

Check-out is at 10:00 AM.

Where is Mars Garden Wood Gotemba located?

Situated on the boardwalk/promenade, this luxury resort is 0.7 mi (1.1 km) from Chichibunomiya Memorial Park and 1.4 mi (2.2 km) from Gotemba Premium Outlets. Fuji Bussharito Heiwa Park and Lake Higashiyama are also within 1 mi (2 km). Gotemba Station is 18 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Mars Garden Wood Gotemba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 472 out of 641 reviews
Rating 8 - Good. 142 out of 641 reviews
Rating 6 - Okay. 14 out of 641 reviews
Rating 4 - Poor. 6 out of 641 reviews
Rating 2 - Terrible. 7 out of 641 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ashish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around an excellent place to stay on vacation.
Stayed 1 night in Apr 2025

10/10 Excellent

Joerg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the pleasant stay.
Stayed 2 nights in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel to stay within Gotemba
Stayed 3 nights in Feb 2025

10/10 Excellent

Hiroko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room.
Stayed 2 nights in Apr 2025

10/10 Excellent

dylan

Great service from staff, hotel in great condition. 5 min drive from gotemba premium outlet.
Stayed 1 night in Jan 2025

8/10 Good

Chiu Ming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with quiet and clean room. Staff are polite and helpful.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kin Cheung Benjamin

Liked: Cleanliness, staff & service, amenities
Wonderful experience! Unlike the popular Hotel Clad which is too busy for those who like a quiet and relax hotel, this is situated closed to the shopping outlet with only 10mins drive. Rooms are spacious, five stars service across all units including room service, front desk, restaurant and house keeping, great appreciation to all of you!
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel near outlet shopping !

Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
View from our room!
Hotel grounds!
Stayed 1 night in Nov 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very lovely.
Stayed 2 nights in Sep 2024

10/10 Excellent

yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were amazing. The room is newly renovated and super cleaned. I will recommend this hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Younghoon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice garden
Stayed 3 nights in Jan 2025

10/10 Excellent

Sven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family loved the activities at the hotel. So we're always looking forward to coming home in the evening after exploring Fuji Hakone area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!! 2 adults and 2 kids. Rooms were very spacious and premium. We were able to see my Fiji from hotel and was in a great location for exploring Mt Fuji and Gotemba outlets.
Stayed 1 night in Oct 2024

10/10 Excellent

Liangjun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a fantastic hotel! I enjoyed the onsen!
Stayed 1 night in Apr 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, the breakfast was fantastic, and everything was just perfect. I would come back again, with my parents next time
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super Hotel

Super hotel with views of Mount Fuji. Nice restaurants on site. A beautiful garden with fountains and light show. A bit of a walk from the station and the main town, but everything you need is on site.
Stayed 1 night in Oct 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, unbelievable food. 5 stars all around
Stayed 1 night in Jun 2024

10/10 Excellent

Chun Ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, private hot spring in room with fair price
Stayed 1 night in Mar 2024

10/10 Excellent

akiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very kind and professional. Facilities are clean and new. Breakfast is delicious. Outdoor garden is gearticuleerd. Highly recommend to everyone.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chantal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb room with a nice view on the Mount Fuji and a bath with natural heat water. And vert big shopping center with nice transportation. But very limited transportation ti Hakone.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Great stay

Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Stayed 2 nights in Nov 2024

10/10 Excellent

Tsang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Mountain Fuji view from my room, spacious room
Stayed 1 night in Oct 2024

10/10 Excellent

Wai Yee Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great teppanyaki at 鉄板焼 - 銀明翠. Breakfast is awesome. Room is clean and big. Comprehensive amenities. Will stay again if I am at gotemba. Very near to outlet.
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kobe Stay

First time in Kobe. Nice hotel in the harbor. I stayed in a corner suite on the 9th floor. Had a great view of the harbor. Was nice to sit out on the deck at night and have a drink. The second morning staying a cruise ship pulled up right beside the hotel. It was so quiet you wouldn't even know they were coming in. Sitting on the 9th floor.I was the same height at the top of the ship. Was fun sipping morning coffee in my robe watching them come into port Good location 10 minutes walk from Kobe station. Everything is within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Wing Kam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viann

Clean, tidy and Good service. I am highly recommended
Stayed 1 night in Nov 2024