"For the price, it was amazing ! Room was plenty big and had a great view. Front desk staff was amazing!! I forgot the guys name but he was so patient and helped me get my transportation in order!! I am forever grateful. Would definitely return"
"Very spacious, clean room with a Mt Fuji view. Helpful staff. Rooftop viewing platform of Mt Fuji is a huge plus. Great location close to the Kawaguchiko lake hiking trail."
"I am allergic to seafood, we talked to the staff and the chef and no one helped me or cared about it. They just didn’t take any responsibility, it was horrible, they should change."
"It's a great stay and we were able to have a good view of fuji when at the rooftop and managed to get footbath done at the same time. The hot spring and breakfast is also good experience for us. We really enjoyed our stay there. There's free parking available too with 1 linked to the hotel and another just next door."
"Love private in-room onsen, breakfast and dinner! Amazing ryokan with great service. We look our stay here. The room is spacious! The private spa bath might look small in the photo but actually it is perfect for 2 adults. Highly recommended!"
"Hotel indigo has amazing service. The check in process was clear and ringing staff for help was easy. Everything was clean and well put together. My expectations were exceeded when staying here."
"Superbe emplacement au bord du lac Ashi, avec une vue absolument magnifique. La chambre avec vue sur le lac est un vrai coup de cœur, un petit plus qui rend le séjour encore plus magique."