牛津郡旅館

「My bijou little room was on the first floor of the inn (as opposed to some rooms they have in separate buildings). Quite a nice little room but no view and I had to climb onto the bed to open the velux window. When I opened the bathroom window I had unfortunate cooking smells from the kitchen extractor which was a few feet away, so I only opened it outside meal times. There was no information in the room so I had to wait until the morning to get the WiFi code - I think this should have been...

「We had issues checking in and when we rang the customer helpline number, the AI "phone operator" was awful. After 7 minutes of going round in circles, I asked to speak to an agent. Unfortunately they weren't much more helpful, as they didn't seem to understand most of what I was saying. Once we finally got in, we had to climb 2 very narrow, steep flights of stairs to get to our room. Sadly things continued to go downhill from there. The room was horrendous and not at all as pictured. The walls...