Find Resorts & Hotels with Spas in Otay Mesa, CA

"Hotel is a popular one and it is showing its wear and tear. Wasnt super impressed with the cleanliness and the rooms had a stale, stagnant scent to them"

"Hotel staff was not respondent to several issues we faced with our stay at Hotel Del. Our room door was left unlocked/open for several hours "

"Great staff."

"It was okay for the 3 days we stayed. However our phone didnt work and and we didn't have a shower curtain and the pillows were hard as a rock. Things i could work around for 3 days. When going to the front desk to ask for a shower curtain i mentioned that we were on a time schedule but nobody came to give us one. I had to find a cleaning lady and she came right away. I also mentioned our phone didnt work to the front desk and the girl looked at me with a blank stare, no response. I asked a question to another girl about something else and she answered but no eye contact So all and all it was ok but staff (other then the cleaning lady) need much more customer service training. I wish i was a secret shopper lol. They would have failed!! "

"Great location "

"Great place very friendly and peaceful place close to lots of shops walking distance "

"The property was very clean. I like seeing her very much. I did see a large dog and it seemed welcoming to pets. We have a pet and I was hoping to bring it. Maybe next time the only complaint I would have is the main pool was under renovation or some kind of construction. We were really helping to go in a hot tub. Maybe if there was one by the adult pool that would be nice."

"The property is nice, staff nice. "

"The grounds were beautiful and the room was themed accordingly to the tropical vibe which we liked. The food and drinks were too expensive."