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Shore House at The Del, Curio Collection by Hilton
4.0 star property

Beach spa retreat walking distance from Hotel del Coronado

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Shore House at The Del, Curio Collection by Hilton

Photo gallery for Shore House at The Del, Curio Collection by Hilton

Terrace/patio
Free cribs/infant beds, free WiFi, bed sheets
2 Bedroom Oceanfront Villa | Living area | 55-inch Smart TV with cable channels, TV, Netflix
Reception
Bathroom shower

Overview of Shore House at The Del, Curio Collection by Hilton

Reviews
9.2

Wonderful

Popular amenities

  • PoolPoolPool
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
1500 Orange Avenue, Coronado, CA, 92118
  • Popular LocationHotel del Coronado1 min walk
  • Popular LocationPetco Park8 min drive
  • Popular LocationSan Diego Convention Center8 min drive
  • AirportSan Diego, CA (SAN-San Diego Intl.)18 min drive
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Room options

2 Bedroom Ocean View Loft Villa Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed

2 Bedroom Ocean View Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed

Ocean View Villa 1 King Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Ocean View Villa 1 King Mobility Tub/Hear Accessible

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed

3 Bedroom Oceanview Loft Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
3 bedrooms
Separate bathtub and shower
  • Partial ocean view
  • Sleeps 11
  • 1 King Bed

Resort View Guestroom 2 Queens

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Ocean View Villa 1 King

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

Shore House Ocean View Residence 1 King

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

3 Bedroom Bay View Loft Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
3 bedrooms
Separate bathtub and shower
  • Sleeps 11
  • 1 King Bed

2 Bedroom Bay View Loft Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Bay view
  • Sleeps 7
  • 1 King Bed

Oceanfront Room 2 Queens Mobility Access Roll In Shower

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Bay View Villa 1 King

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Bay view
  • Sleeps 4
  • 1 King Bed

Oceanfront Room 2 Queens Mobility Access Tub

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom Ocean View Loft Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed

Oceanfront Room 2 Queens Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

2 Bedroom Ocean View Loft Villa Mob Accessible Roll In Shower

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Partial ocean view
  • Sleeps 7
  • 1 King Bed

Ocean View Room 2 Queens Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Bay View Guestroom 2 Queens Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Guestroom 2 Queens

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Shore House Bay View Villa 1 King Mobility Accessible Tub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Bay view
  • Sleeps 4
  • 1 King Bed

Shore House Bay View Residence 1 King

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Bay view
  • Sleeps 4
  • 1 King Bed

Resort View Villa 1 King Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Resort view
  • Sleeps 4
  • 1 King Bed

2 Bedroom Resort View Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Resort view
  • Sleeps 7
  • 1 King Bed

Villa, 1 Bedroom, Accessible, Bathtub (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bedroom
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

Ocean View Guestroom 2 Queens

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Resort View Villa 1 King Mobility Accessible Tub

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Sleeps 4
  • 1 King Bed

2 Bedroom Bay View Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Bay view
  • Sleeps 7
  • 1 King Bed

Villa, 1 Bedroom (Hearing Accessible)

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bedroom
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

Villa, 2 Bedrooms

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Sleeps 8
  • 1 King Bed

Resort View Residence 1 King

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Resort view
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

Oceanfront Residence 1 King

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Oceanfront Guestroom 1 King

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Bay View Guestroom 2 Queens

Highlights

Air conditioning
Free cribs/infant beds
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
Bathrobes
Hair dryer
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bedroom
Separate bathtub and shower
  • Sleeps 4
  • 1 King Bed

Oceanfront Villa 1 King Hearing Accessible

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
Separate bathtub and shower
Deep soaking bathtub
  • Ocean view
  • Sleeps 4
  • 1 King Bed

3 Bedroom Oceanfront Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
3 bedrooms
Separate bathtub and shower
  • Ocean view
  • Sleeps 9
  • 1 King Bed

2 Bedroom Oceanfront Villa

Highlights

Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
Washer/dryer
2 bedrooms
Separate bathtub and shower
  • Ocean view
  • Sleeps 7
  • 1 King Bed

Similar properties

About the neighborhood

Coronado

Located on the beach, Shore House at The Del, Curio Collection by Hilton is in Historic Downtown Coronado, a neighborhood in Coronado. The area's natural beauty can be seen at Coronado Beach and Balboa Park, while USS Midway Museum and North Island Credit Union Amphitheatre are cultural highlights. Check out an event or a game at Petco Park, and consider making time for San Diego Zoo, a top attraction not to be missed. Looking to get your feet wet? Jet skiing, kayaking and scuba diving adventures can be found near the property.

What's nearby

  • Hotel del Coronado - 1 min walk
  • Naval Base Coronado - 3 min drive
  • Petco Park - 8 min drive
  • San Diego Convention Center - 8 min drive
  • USS Midway Museum - 10 min drive

Getting around

  • 25th - Commercial Station - 7 min drive
  • Old Town Transit Center - 16 min drive
  • San Diego Intl. Airport (SAN) - 18 min drive

Restaurants

  • Starbucks - 9 min walk
  • Panera Bread - 9 min walk
  • Garage Buona Forc - 7 min walk
  • Miguel's Cocina - 2 min walk
  • Clayton's Coffee Shop - 8 min walk

About this property

Shore House at The Del, Curio Collection by Hilton

Upscale hotel near Naval Base Coronado
Located close to Coronado Ferry Landing and San Diego Convention Center, Shore House at The Del, Curio Collection by Hilton provides a beach bar, a poolside bar, and designer stores on site. With a white sand beach, beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. For some rest and relaxation, visit the steam room, and indulge in a deep-tissue massage, a manicure/pedicure, or aromatherapy. At the 7 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and local and international cuisine. Fitness classes and yoga classes are offered at the 24-hour health club; other things to do include surfing/body boarding and beach yoga. Stay connected with free in-room WiFi, with speed of 25+ Mbps, and guests can find other amenities such as a firepit and a coffee shop/cafe.
Other perks at this hotel include:
  • An outdoor pool with cabanas, sun loungers, and pool umbrellas
  • Bike rentals, valet parking (surcharge), and a beach club on site
  • An electric car charging station, a children's club (surcharge), and smoke-free premises
  • A 24-hour front desk, ATM/banking services, and beach towels
Room features
All 142 rooms have comforts such as air conditioning and bathrobes, as well as thoughtful touches like free WiFi.
More amenities include:
  • Childcare services and free infant beds
  • Designer toiletries, deep soaking tubs, and hair dryers
  • 55-inch Smart TVs with Netflix, Hulu, and streaming services
  • Cable channels, coffee/tea makers, and daily housekeeping

Languages

English, Filipino, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 55 per night)
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 7 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • ENO Pizzeria & Wine Bar
  • Ocean Concierge Club
  • Serea
  • Shore House Bistro
  • Smokehouse

Things to do

  • 24-hour health club
  • Beach club
  • Beach yoga
  • Bicycle rentals
  • Children's club
  • Designer stores
  • Fitness classes
  • Outdoor pool
  • Steam room
  • Surf lessons
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • Children's club (surcharge)
  • Fenced pool
  • Free crib
  • In-room babysitting (surcharge)
  • In-room washer/dryer
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 35 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • Hulu
  • Netflix
  • Smart TV with cable channels
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The check-in location differs from the property location; to check in, go to Hotel del Coronado Front Desk in Historic Main Lobby
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 200 per accommodation, per stay, plus a deposit of USD 200 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 55.58 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 55 per night (in/out privileges)
  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 200 per stay
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Shore House At The Del
Shore House at The Del Curio Collection by Hilton
Shore House at The Del, Curio Collection by Hilton Hotel
Shore House at The Del, Curio Collection by Hilton Coronado

Frequently asked questions

Does Shore House at The Del, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Shore House at The Del, Curio Collection by Hilton?

As of 2024/5/1, prices found for a 1-night stay for 2 adults at Shore House at The Del, Curio Collection by Hilton on 2024/5/22 start from NT$18,244, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Shore House at The Del, Curio Collection by Hilton pet-friendly?

Yes, Shore House at The Del, Curio Collection by Hilton allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a deposit of USD 200 per stay and a fee of USD 200 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Shore House at The Del, Curio Collection by Hilton?

Self parking is available for USD 55 per night. Valet parking is available for USD 75 per night.

What time is check-in at Shore House at The Del, Curio Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Shore House at The Del, Curio Collection by Hilton?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Shore House at The Del, Curio Collection by Hilton located?

Nestled on the beach, this Historic Downtown Coronado hotel is within 3 mi (5 km) of Naval Base Coronado, Coronado Ferry Landing, and San Diego Convention Center. Petco Park and Balboa Park are also within 6 mi (10 km).

Shore House at The Del, Curio Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 28 out of 35 reviews" "
Rating 8 - Good. 3 out of 35 reviews" "
Rating 6 - Okay. 2 out of 35 reviews" "
Rating 4 - Poor. 1 out of 35 reviews" "
Rating 2 - Terrible. 1 out of 35 reviews" "

10/10

Cleanliness

9.0/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bernice

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
New and beautiful, beach views everywhere. Hot tub, fire pits and complimentary loungers and umbrellas over at the Hotel Del beach area. Luxury bedding, uber comfortable. Cannot go wrong at Shore House at the Del.
Stayed 3 nights in Apr 2024

10/10 Excellent

Ryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and steps from the beach!
Stayed 2 nights in Apr 2024

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities
Love this beautiful hotel!!
Stayed 3 nights in Apr 2024

8/10 Good

PAULA, Seattle

Stayed 1 night in Apr 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful 2 bed/2 bath condo for family of 6 ocean view from side balcony with fireplace. High end. Awesome pool and hot tub right on the beach. All the laundry and bath supplies. Right next to Main Coronado Hotel. Steps from all shopping. Attentive employees. Zero complaints. Will return.
Stayed 3 nights in Feb 2024

10/10 Excellent

Matthew

Stayed 3 nights in Dec 2023

10/10 Excellent

Shawn

Stayed 1 night in Dec 2023

2/10 Terrible

Phoebe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. I stayed at the shore house in a Villa. It was wonderful. I will definitely be back. jasmine was very sweet and definitely accommodated me when I wanted to stay in my room another night.
Stayed 1 night in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful hotel, horrendous service
Really shockingly bad service from the front desk, rarely able to call down and actually reach someone with any issues, incompetent managers etc. We had a room apparently over the ballroom, on a weeknight, during a “corporate event.” Noticing the party setup happening, we asked if the room would be too loud for our six month old and were assured by a manager that there would be no music and the party shut down at 10pm. There was, in fact, pounding music until 11:30, vibrating the room/bed/baby, and shore house was not staffed overnight, so there was no one to even help resolve the situation until the next morning. The valet and bell staff is world-class, however. Efficient, friendly, and very competent. We’ve stayed at the del numerous times and every time something is a service-based disaster. It’s a beautiful property but in no way is it a luxury hotel or experience.
Stayed 1 night in Dec 2023

10/10 Excellent

Samuel

Stayed 1 night in Dec 2023