Overall great experience. Only downside is everyone can access property, cleanliness wasn’t top tier.
Harissa
於 2025 年 6 月住了 1 晚
6/10
Hotel is beautiful and located right on the harbor where seaport village and all the shops are. Room was clean with a beautiful view.
It was incredibly frustrating that it was not disclosed at booking or checkin that there was a daily resort fee. At check out when i received the bill and mentioned the fee wasn't disclosed the gentleman helping me was immediately defensive so im willing to bet they deal with that situation a lot. I was told a supervisor checked me in so it had to have been disclosed. When we checked in our room wasn't ready. I was asked for my card for incidentals as the room was already paid for. She confirmed our length of stay and that breakfast was included and gave us a piece of paper detailing other amenities. When our room was ready and we came back it was a different person he gave me keys and directions. That's it. My other large issue was the ridiculous elevator situation. We would have to wait at least 20 minutes every time we wanted to go up or down and half the time when an elevator did arrive it was full. Everyone we encountered was frustrated and complaining about this. 40 floors and i think maybe 2 out of 5 elevators were running at any given time.
bri
於 2025 年 7 月住了 2 晚
8/10
Checking in was easy and the staff was very friendly. Our room was very clean and had a great view. We always have a pleasant stay here.
Steve
於 2025 年 7 月住了 1 晚
4/10
Big hotel, easy/fast access to the pier, in the middle of everything