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"The location is great, close walking distance to shopping , restaurants and train station is right next to hotel. Train is noisy at night. The breakfast buffet was poor quality, toast bread cut in half, a banana was cut into 4 pieces for example. The room was clean but very small."

"Friendly staff and good choice at breakfast. Can get busy with queues at breakfast"

"Breakfast too expensive"

"The room was spacious and comfortable. The reception staff were professional. The breakfast was so good, both the 'western' style and the Japanese style - really delicious. The restaurant was calm, with a lovely view of the garden, and the staff were wonderful."

"Loved this stay minus the incredibly small rooms (which I knew I’d get for the price). Very accommodating staff and spoke great English. The amenities were great and it was a prime location! The traditional Japanese onsen was my favourite part. Beautiful space and well maintained. Very happy with our stay!"

"First time stay, will select it again for future trips"

"From check in to check out our stay was great. Friendly staff and everything was clean. My only warning is the bathroom is not a Shower / tub combo, however a separate bathtub with a shower head separate from the tub. You need to be strategic to have a shower / wash hair that is typical for western bathing / showering. "

"Breakfast is great, fresh and good quality. Staff are very friendly and helpful, making you feel comfortable."

"great"