Find Resorts & Hotels with Spas in Oak Lawn, TX

"Can't regulate the heating A/C system. The room was too cold upon arrival. The front desk called maintenance to adjust the room temperature. After maintenance came, the room was still too cold. Called maintenance again. After maintenance came a second time, the room was still too cold. I turned off the A/C system in order to have the room at a comfortable temperature. This was the only complaint I have. Everything else was five stars."

"The staff is very nice! Very helpful! "

"clean and amazing "

"Rooms were nice and clean, mattresses were not super comfortable, staff was friendly, overall this is a nice property, the location from the airport was very nice and convenient. "

"Love Zaza and this visit did not disappoint. They had good foam pillows and allergy free bedding which can be hard to find at hotels. The water pressure was fabulous and the bed was very comfortable. The service was great too. Will definitely return. "

"Wish the bar staff would be clear about charging the room or your credit card. Makes it difficult at checkout. "

"I booked and prepaid my stay there and when I showed up they claimed my name wasn’t in the system. They would let give me a room, said the sold out, and i waited for 3 hours until midnight. Then they booked me a hotel replacement around 1am just to tell me that there was an extra fee of 50 dollars I need to pay upfront and get reimburse when turning a receipt in. I have never experienced and in a business trip and headed out of Dallas at 6am I was forced to sleep in my rental car at the airport from 230am to 530am. I understand things happen but it’s how you take care of it and the hotel left men hanging not trying to help and hotels.com left me hanging as well… 5 total hours waiting for another place, confirming I was at the right hotel (which I was)"