The hotel staff/employees were accommodating and friendly.
Fatima
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Haylee
2025 年 7 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was perfect for the concert I attended at the American Airlines Center. Staff was pleasant, had everything organized, and made everything smooth for me. The room was amazing! Definitely somewhere I would stay again.
Haylee
於 2025 年 7 月住了 1 晚
10/10 有夠讚
Christine
2025 年 7 月 24 日
喜歡:整潔度、員工素質和住宿環境和硬體
I went to see a concert at American Airlines center. The location was perfect as we could walk right across the street. The street is small and had an intimate feel, not like normal downtown feel. And the parking was right across the street for $30 or you could valet for more. We also enjoyed the 16th floor pool. We did not have a great view from our room since there was just construction but it wasn't that big a deal. Also, be sure you eat before 11pm because everything seems to close down around that time. I will definitely stay there any time I have a concert or sporting event at the AAC.
Christine
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Maria
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
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Maria
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Aisha
2025 年 6 月 7 日
Aisha
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Roberto Bobby
2025 年 5 月 30 日
喜歡:整潔度、設施服務和住宿環境和硬體
Construction across the street woke me up every day
Roberto Bobby
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Jennifer
2025 年 5 月 22 日
喜歡:整潔度、員工素質和住宿環境和硬體
Across the street from the stars game
Jennifer
於 2025 年 5 月住了 1 晚
4/10 不太好
Jeff
情侶出遊
2025 年 5 月 14 日
不喜歡:整潔度、設施服務和住宿環境和硬體
For a kind stuido suite at over $600/ night the couch was tirn and the dining room table looked like it had a few too many bachelor parties on it. We asked for a different room, inly to find out we were in the 3rd floor and every car that had loud exhaust wanted it to echo off of every building neaby.
Jeff
於 2025 年 5 月住了 1 晚
10/10 有夠讚
Oluwaseyi
2025 年 5 月 3 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful ambience and exceptional customer service
Oluwaseyi
於 2025 年 3 月住了 5 晚
10/10 有夠讚
Mary
2025 年 5 月 3 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great location, right across from the stadium
Mary
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Amanda
商務旅客
2025 年 5 月 1 日
不喜歡:員工素質
I booked and prepaid for my stay five weeks in advance and the hotel did not honor the booking. The hotel confirmed my reservation the day prior arriving, regardless of the fact that they had overbooked did not have a room for me when I arrived to check in. The staff was disingenuous about their efforts to find a reasonable alternative, insisting the only possible solution was to switch hotels in the middle of my two night stay and return to the W for the second night. I have already been charged for the stay in the new hotel and have not seen any initiation of a refund for my prepayment (even though the staff promised that would be expedited).
Amanda
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Maggie
2025 年 4 月 29 日
Maggie
於 2025 年 4 月住了 1 晚
6/10 一般般
JaChara
2025 年 4 月 27 日
JaChara
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Sergio
2025 年 4 月 26 日
Sergio
於 2025 年 4 月住了 8 晚
10/10 有夠讚
Joe
家庭旅遊
2025 年 4 月 22 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean hotel. Walking distance from sporting event, shopping and restaurants.
Joe
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Vernm
情侶出遊
2025 年 4 月 19 日
喜歡:設施服務
I had a suite with a balcony the view was a construction site and was wokeup early Saturday morning by construction noise
Vernm
於 2025 年 4 月住了 2 晚
10/10 有夠讚
Sergio
2025 年 4 月 17 日
Sergio
於 2025 年 4 月住了 1 晚
2/10 很糟糕
Karolay
2025 年 4 月 17 日
喜歡:整潔度
不喜歡:設施服務和住宿環境和硬體
I was looking forward for the rooftop pool and amenities but were under renovation
Karolay
於 2025 年 1 月住了 6 晚
10/10 有夠讚
Kristen,Tarrytown
2025 年 4 月 13 日
Kristen
於 2025 年 4 月住了 2 晚
10/10 有夠讚
ashley,panama city beach
2025 年 4 月 10 日
ashley
於 2025 年 3 月住了 2 晚
10/10 有夠讚
Veronica
2025 年 4 月 5 日
Veronica
於 2025 年 3 月住了 1 晚
10/10 有夠讚
Jesse
商務旅客
2025 年 3 月 31 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Jesse
於 2025 年 3 月住了 1 晚
8/10 不錯哦
Courtney
情侶出遊
2025 年 3 月 27 日
喜歡:整潔度、員工素質和住宿環境和硬體
The location was great especially for a hockey game. The rooms were okay. The bathroom is set up differently with the shower and sink open. Also, the open concept shower doesn't make any sense to me. Water was spraying everywhere and it gets chilly. The water pressure, however, was amazing! Also, considering how much the W charges per night, you'd think they could put better toilet paper in the bathrooms and not 1-ply. Our view was also a large construction site right across the street so not a great view but also not the hotel's fault.