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Reviews of Awashima Hotel

3.5 out of 5
Awashima Hotel
186 Uchiura Shigedera, Numazu, Shizuoka Prefecture

Reviews

9.4

Exceptional

Rating 10 - Excellent. 52 out of 67 reviews" "
Rating 8 - Good. 10 out of 67 reviews" "
Rating 6 - Okay. 2 out of 67 reviews" "
Rating 4 - Poor. 3 out of 67 reviews" "
Rating 2 - Terrible. 0 out of 67 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

AIDA

Liked: Cleanliness, staff & service, property conditions & facilities
We love everything about the property. Worth the price.
Stayed 1 night in Jan 2024
Response from AWASHIMAHOTEL on 2024/1/16
Thank you for choosing Awashima Hotel. We would like to express our gratitude to you for taking the time to write a review of our hotel.We will continue to improve our hospitality and looking forward to welcoming you again in the nearest future.

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Magical
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect here, other than no washing machine or microwave
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

StephaniePorter, Toronto, Canada

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The island is very interesting and the hotel itself is beautiful. Most notably, the staff is wonderful - Megumi Ogawason is an amazing concierge, Moon was amazing in all of the restaurants, the chefs were excellent, etc. The art in the hotel is very special, the onsen is beautiful, the food is great, and everyone is helpful and friendly. We couldn't get great views of Mount Fuji because of the weather and the pools on the island were closed, which was disappointing. Everything else was great!
Stayed 2 nights in Apr 2019

10/10 Excellent

Xuexuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and luxury stay
The environment, the service, the hot spring, the view of the Fuji mountain, and everything is awesome, except that there are very few choices for dinner and breakfast at the local area, and the food from the hotel is luxury but expensive.
Stayed 1 night in Nov 2017

10/10 Excellent

Henry, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Numazu seaside
The hotel is located on an island, which has a wonderful ocean view and Fuji mountain view when it is sunny. The hot spring is so good, and room is spacious. I love this place!!!
Stayed 1 night in Oct 2017

10/10 Excellent

Hadiran , Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome soul-searching location and brilliant staf
There was a guest room next to the ferry pier and all you have to do was to sit in the waiting room (hotel guests only) and wait the ferry to come. The boy at the waiting room was extremely professional and polite, he recognized me immediately and offered seat in the waiting room. Thre ferry operated at a 15-minute interval from morning to afternoon, and it took like seven minutes to get to Awashima. I was greeted by hotel staff immediately when I came ashore and was escorted by one of their managers all the way to room. No redundant checkin procedure was required. All you had to do was to pay attention to the manager's introduction to the hotel amenities/places of interests/general info about the island and sign the check-in form. I dined at the in house restaurant and the foods there were awesome in presentation and taste. The hot spring opens at 5:00AM to midinight and I highly recommend taking the open air hot spring early morning. You will enjoy fantastic experience becoming one with the nature. Check-out experience was parallel to check-in, and the luggage was transported by the hotel boy. All you had to do was to pick them up when you came ashore at the opposite pier.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The most fantastic hotel in my life
The staff always made me happy It have very clean and luxurious room and view There are fantastic nature and environment around hotel There is the most fantastic dining service

10/10 Excellent

takefumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
静かな離島で素敵なリゾート体験ができてとても幸せな気分で過ごせました。 皆さんの接客もとても丁寧で旅が豊かになりました。
Stayed 1 night in Mar 2024

10/10 Excellent

Koichi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客は素晴らしい。おもてなし精神が行き届いていました。施設は古さを隠しきれないところもありますが、また泊まりたいホテルです。
Stayed 1 night in Mar 2024

10/10 Excellent

naoya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフさんのおもてなしが最高でした！
Stayed 1 night in Feb 2024

10/10 Excellent

Yoshiyuki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

10/10 Excellent

yagara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

4/10 Poor

みあん, 東京

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
結構なお値段するので、離島体験ということもあり楽しみにしていました。 お年寄りの従業員が多く、それはいいのですが、ボケている方が結構多いです。 夕食の際、お茶や飲み物を持ってくるのが遅い、帰りのバスの手配にミスがあり、危うく新幹線に乗り遅れる所でした。 部屋は広く、露天風呂も良かったですが、部屋のクローゼットの中の干し棚がすごく臭く、使わず蓋をするように閉めたままに来ておきました。 露天風呂は海を見渡せ、塩風呂ジャグジーとなっており、時間帯を外せば独り占めでき、とてもよいのですが、フナムシ、ゴキブリの死骸を風呂に行くたび見かけました。ちょっとあり得ないかな、と思います。 バスの時刻も難しいものではないですが、手配ミスがあり、従業員の質があまりよくない印象を受けました。 よいところでカバーできていれば目を瞑りますが、決して 厳し目の評価ではなく、この価格帯でなら、よりよいサービス、おもてなしを心がけるべきです。
Stayed 1 night in Jul 2020

10/10 Excellent

Toshifumi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Роскошный отель, высокий класс обслуживания, идеальная чистота, очень красивые виды
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
好！会再来。
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
家族での最高の一日
ものすごく静かで、部屋も綺麗で、露天風呂も最高でした。　朝の食事は、種類が少なく感じました。　　
Stayed 1 night in Aug 2019

10/10 Excellent

maki

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

ランボー, 名古屋

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
急な雷雨でのチェックインとなったが、スタッフの対応が良く、濡れずにホテルに入れた。館内に自動販売機が無いのが、少々残念だが、露天風呂からの富士山は絶景。
Stayed 1 night in May 2019

10/10 Excellent

JIALIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

4/10 Poor

Verified traveler

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
とにかく満足
夫婦での旅行に利用させていただきまいた。ゴールデンウィーク中で、満室であったにもかかわらず、スムーズなチェックイン、チェックアウト。お風呂ものんびり、食事も静かにできて、とても快適でした。お部屋も、ロケーションばっちりのスイートルームで、またぜひ利用したいと思いました。
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
雰囲気また対応もすごく良かったです！
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
設備が綺麗で従業員の方のサービスもよくとても満足でした
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食の鉄板焼きが美味しかった。 部屋に置いてあるお饅頭をお土産にするなら前日までに予約しなければ買えないのは残念。
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019

10/10 Excellent

omatsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
係員の気の配りがとてもよくできています
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

部屋から富士山の絶景。透明度の高い海と、離島の非日常感。 内風呂からも富士山が見え、部屋も広くリラックスできます。 何より、朝食が素晴らしい。
Stayed 1 night in Nov 2018

10/10 Excellent

コリン, 埼玉県加須市

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
孤島に佇む静かな大人のためのホテル、というのを肌で感じました。
Stayed 1 night in Nov 2018

6/10 Okay

K

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
部屋は豪華。良くも悪くもバブル時代を感じる。備品が古いのは仕方がないか。 目の前がすぐ海の露天風呂も趣があって良し。 スタッフの接客，特に素晴らしくもないが，悪いというほどではない。それなり以上の価格のホテルなら，まあそれくらいはできないとね，というレベル。昔ながらの常連客が多いからか，総じて馴れ馴れしいのは好みが分かれるところ。 問題は食事。酷い。今どきドレスコードありというからには，どれほどのものかと期待していたが，あまりに酷い。高級レストランにしてはイマイチというレベルではなく，大衆店以下。そもそも１０品程度のビュッフェに肉，魚を１品ずつ付けただけで「コース料理」を名乗るのは，詐欺といってよいのではないか。そのたかだか２品が出てくるまでに２時間近く待たされる。味も普通（高級店レベルではなく，大衆店レベルの普通）。無駄に量は多い。２時間のしょぼいビュッフェでこちらはお腹いっぱい。メインがそんなに量が多いなら事前にいってほしいものだが，スタッフは「ビュッフェたくさん食べてましたもんね」ときた。そこを丁度いいペースで出すのが本来のコース料理でしょうが。付け加えると，客は自分達を入れて２組しかいなかったが，そのもう１組の常連らしき金持ちマダム達が食事の最初から最後まで大声で他人の悪口大会で大いに盛り上がり，スタッフは注意するでもなくヘラヘラそれに参加していた。気配りゼロ。更に付け加えると，レストランのスタッフは基本タメ口。敬語すら使えず。そこらの大衆レストランでもここまで不快な思いをしたことはそうそうない。ちなみに朝食ビュッフェは普通のビジホと大差なかった。 総合評価，部屋とスタッフ（食事処を除く）は悪くないが，食事があまりに酷いので高評価は難しい。少なくとも，強気の料金設定に見合ったサービスかと聞かれれば，ＮＯと言わざるをえない。部屋は気に入ったので，いずれまた行ってみようかと思わないではないが（天候不良で一度も富士山見えなかったし・・・），その際は沼津で弁当でも買っていって素泊まりにしようと思う。
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2018

6/10 Okay

sasagawa, 東京

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
食事が
食事が問題 選ぶ自由や他社の製品が無い 価格から選べる自由や、朝食の¥4500は受け入れられない どんな朝食で¥4500？食べる人間はなかなかいないだろう。
Stayed 1 night in Aug 2018

8/10 Good

大ちゃん

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

しゃい兄, 大阪

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ラブライブ!サンシャインの聖地巡礼で3度目の宿泊。全室オーシャンビューで駿河湾を一望できる。 晴れた日には、富士山が綺麗にみえる。 部屋も広くて、ゆったり波の音を聴きながらリラックスできるホテルでした。
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

YI HSUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
放鬆的小島
遠眺富士山，海邊風景很美，房間很舒服
Stayed 1 night in Jun 2018

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
러브라이브 성지 그자체
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

4/10 Poor

太郎, 千葉

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
ディナーは値段が高いけど残念でした。
ご飯派の私が洋食をディナーで選択。 ライスがない？ご飯派の私は食事が進まないので残念なディナーでした。 ディナーは味とサービスは残念でした。 朝食は味とサービスは良好でした。 ディナーでライスがあればもう少し良かったかも。
Stayed 1 night in May 2018

10/10 Excellent

ヒロ, 静岡県

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ライグジュアリーなホテルです。
静岡に住んでいますが、この淡島ホテルを訪問して、今までに感じたことのない別世界でした、フロントの方の対応、雰囲気　ホテル周辺の景色、ホテル内の雰囲気は5スターホテルでした。静岡に住んでいるのに、ホテルからの富士山は格別でした。
Stayed 1 night in Apr 2018