Search Chalets in Northern Illinois

"Dirty rooms"

"Breakfast was ok!"

"They do not tell you the bar/ lounge area is not open during the week. We were on a girls trip and hoping to enjoy some cocktails."

"Great service staff, breakfast was ok they had Cheerios with low sugar for diabetics. So found at any hotel."

"Our stay was nice. The front desk person was kind, patient and knowledgeable despite being interrupted by several young people staying at the hotel (in town for a tournament). We have always had good experiences at this hotel. We have stayed here at least 10 times."

"The room and beds were clean and comfortable. The property needs some updating. In-room microwave and refrigerator were old and not in good shape. There was mold on the fridge door gasket and it didn't close well. The microwave door is a different color than the rest of the unit (clearly not a design choice). There were two serious leaks from the ceiling in the pool area. Breakfast was standard. There was a waffle maker and that was the only hot choice. Two dry cereal options, bagels and some yogurt. It worked fine for us. All in all, I would stay there again since the rooms were clean and beds were comfortable."

"Breakfast was fresh..the hotel staff was kind & patient. I visited both the rooftop & the restaurant downstairs, Culinary Underground- you gotta ask for Megan - she was the server that evening -she was thee best!"

"Loved the atmosphere, but food was average."

"I would not recommend this hotel. I checked in on March 15 and left immediately after seeing the condition of the room. The bed was dirty with hair on it, there were ants in the bathroom, and it was obvious the room had not been properly cleaned. On top of that, some of the outlets didn’t work. The entire room felt unsanitary and uncomfortable. I went to the front desk right away to cancel, and they told me they couldn’t switch my room and that I would need to dispute the charge with my bank. I ended up leaving that same night and booking somewhere else. I did not stay here at all. The staff was absolutely horrible. Very disappointing experience."