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"Very helpful staff "

"I am very impressed with the hotel manager, Gio. He’s considerate and helpful and one of the reasons I’ve booked there repeatedly-as well as an excellent and convenient shuttle service to the hotel just 10 minutes away from Logan airport. "

"No where to eat around hotel"

"Room was a little small but overall very nice place to stay"

"Great property and great customer service ! The room was very clean and smelled great, bed was super comfy and there was a target and restaurants right around the corner ! We were about 15 minutes from Salem and about 30 from Boston so it was a great location. I would highly recommend this hotel and would stay here again ! "

"Clean room Nice stay"

"Overall it was a nice stay at The Cove. Location was great for those of us not wanting to be right in noisy downtown. About 25 minute walk, and 5-7 minute drive to the heart of Salem. Room was clean, decor and styling was nice, and it was fairly quiet. The only negatives I have are that one day our room was only half done room service wise for some reason, and the original lady who checked me in wasn’t overly friendly. Not rude, but not nearly as helpful or friendly as the other guy that was there a few days later. I would probably stay again. "

"Clean and economical"

"Staff was fantastic"