Find Shopping Hotels in North Hills, CA

"Staff were amazing. The room was spacious and clean. The bed and bedding were exceptional. I would highly recommend, as it was close to everything, it was convenient and safe."

"Perfect "

"Awesome place"

"The Freehand Hotel in Los Angeles offers a mixed experience that left me with both positive impressions and a few frustrations. On the bright side, the staff was genuinely friendly and calm throughout my stay — a real highlight. However, while their demeanor was warm, I did feel they could stand to be more proactive and helpful when guests needed assistance. The room itself was clean and well-maintained, which is always appreciated. However, the air conditioning left something to be desired — it simply wasn't powerful enough to keep the room as cool as I would have liked. We actually had to go out and purchase our own oscillating fan and a portable ice maker just to stay comfortable, which is not something a guest should ever have to do. The pool looked very appealing online, but getting up there was a disappointment — it felt more like an apartment pool with a few plants around it than a hotel amenity worth getting excited about. To make matters worse, many non-guests attending pool events were obnoxious and detracted from the overall experience. The valet parking situation was also frustrating. Waiting for your car took far too long, and when I called down to the front desk, the concierge was not helpful in getting my car retrieved. Overall, the Freehand Hotel feels more like a glorified hostel than a proper hotel. It has some potential with its friendly staff and clean rooms, but several operational areas need serious improvement before it can truly shine. "

"Great place to stay"

"The stay was great we had food around the area the only down part elevator weren’t working properly and there were 0 parking space "

"Great stay overall. The hotel was very clean, the staff were friendly, and my room was always well taken care of. Breakfast had plenty of good options. The downtown location made it easy to get to everything. Would definitely stay again."

"N/a"

"One of the light switches was totally, nasty, dirty. I tried cleaning it with hand sanitizer, but could not remove all the mess. "