Find Hotel with a Concierge in Near West Side, IL

"Great customer service "

"No hot water and while there was a note slid under my door at sometime, still that isn't a good reason to be glib about the fact that there was no hot water. I get that things happen, but it was disappointing."

"Nice location and awesome room "

"The door to the bathroom was beat up like someone tried to kick it down and it don’t close all the way which was very disappointing. The staff was friendly at check in. The air conditioning sucked, it did not stay on and the room was very warm as a result. The bathrooms off the lobby were a mess and didn’t set a great tone for the stay going forward. The location was great, the room itself was clean and the bed comfortable. But the bathroom door and the plates wall from the shower to the room were both less than desirable. "

"No microwave in the room, had to pay for wifi, pool was smaller then expected. Didn't have a wow experience 😕"

"Amazing management! We had an issue the last night we were there and it was handle perfectly. Great place to stay!"

"Yes "

"No free breakfast in the middle of construction good location "

"Very nice very cozy "