"It was a lovely surprise! Feels like a boutique hotel. We love the cleanliness of the area and easy access to downtown, if it wasn’t so hot we could have walk more often. We walked downtown once, but probably nighttime coming back, uphill would have been a more challenging walk. The public bus from airport BNA to downtown #18 then transfer to #7 with a 7 min walk to hotel wasn’t bad at all, otherwise uber $45 would do. Plenty of restaurants around nicer than all honky tonks downtown. Live Music is everywhere! Location of hotel was great! Front desk staff China and Joshua were very polite and quick to respond to suggestions and concerns. They were awesome guiding us through the area. Housekeeping staff was not as attentive, we ran out of body wash brought it up right away, but during scheduled cleaning after 3 days, just left a stack towels and toilet paper on counter, and did not check levels of shampoo and conditioner. We had to call again! Floor wasn’t swept and living room not vacuumed. We had to specifically request at front desk for those issues to be addressed, and food garbage disposed of. Machine wash and dryer a big plus, we stayed 6 nights (extended) and they have detergent for sale and a few food items at lobby. Daily fresh coffee downstairs a great plus. A couple of coffee houses within minutes, breakfast place a very descent bagel place very close by. Do not order pizza from Little Chigago, it was frozen dominos not worth it. There’s no delis around.we’ll be back"
