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"Staff was amazing. From the front desk to the bartenders. Everyone was knowledgeable friendly and welcoming. Get the private transportation for an effortless and headache free trip!"

"We had a view onto the main water way . It was lovely to open the doors and look and have a lovely breeze. Breakfast was a highlight. Great way to start your day. "

"I like the hotel and location, the breakfast was good with variety overall everything was good."

"The spa was an extra €40 to use which the included the hot tub and sauna so this should have been mentioned. There is also a charge to use the shuttle into town which was not explained or advertised. There was no free water in the rooms. To access WiFi that was good enough for video call use was also an extra fee of €20 per day. We got there late on the first eve at 11.20 amd although room service was advertised until 12 we were told there was no kitchen service and absolutely nothing to eat - not even snacks that eve. As much as we liked the hotel, all of the above definitely detracted from the experience. "

"Hotel was very clean and had a great view of the canal. The staff was friendly and helpful."

"Excellent location, close to everything, staff very helpful and friendly, lovely afternoon-tea, rooms very clean "

"Spa war keiner im Haus . Vor den fenstern direkt eine Mauer. Personal unfreundlich. Kreditkarte wurden einfach beträge abgezogen wo ich nicht weiss für was ? Dusche war sehr dreckig .nicht geputzt . Wir waren zu viert auf einem zimmer . Das eine bett war das durchgessesene sofa ,das andere zustellbett eine metallbett wie im zeltlager .es war für das geld eine zumutung und schrecklich. "

"Extremely close to st Marco's, it was hard to find it's in a small alley. But your in Venice and getting lost is part of the experience."