Empire Hotel Group Mid-Atlantic hotels

"Staff was amazing!! The room was very clean and beautiful. will definitely be coming back again"

"After the high price paid per night, we still had to pay for early check in. Destination fees are too high and not negotiable. Rude messages are on display in the hotel bathroom telling you they will charge u $20 per item if you take the toiletries after your stay. Other hotels give u toiletries complimentary but not hyatt, very stingy. I would not stay again as i felt exploited. Many other options in manhattan who give you more. The bistro downstairs is overpriced too. Hot water also took forever to kick in, had to leave the shower on for long. "

"Very nice and clean "

"Everything was good "

"Yee"

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"Property is good for the price Accessibility to Times Square is great "

"M"

"Location wise this was great. Right by Times Square. Asked for quiet room and we had no disturbances from other guests or traffic outside. Staff were very helpful. Rooms clean and beds comfortable. The only issue was that the room was a bit on the small side for family of 4 with teens. Especially the bathroom. We had to manoeuvre to get past each other and the cupboard space was also inadequate. For a couple though this wouldn't have been an issue. "