Located near Sunshine Hospital and Overnewton Castle, Quest Caroline Springs offers a quiet retreat with practical amenities. Travelers appreciate the terrace, business center, dry cleaning, public WiFi, and express check-out. Staff consistently earn positive reviews from guests.
Reviews
8.28.2 out of 10
Very good
Popular amenities
Kitchen
Pet friendly
Free WiFi
Air conditioning
Laundry
Outdoor Space
The current price is NT$3,862
NT$3,862
NT$4,248 total
includes taxes & fees
Mar 29 - Mar 30
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Located in Caroline Springs neighborhood, Quest Caroline Springs is connected to a shopping center. Overnewton Castle is a notable landmark, and travelers looking to shop may want to visit Watergardens Town Centre and Highpoint Shopping Centre. Looking to enjoy an event or a game while in town? See what's going on at Tabcorp Park. Visit our Melbourne travel guide
234 Caroline Springs Boulevard, Caroline Springs, VIC, 3023
What's nearby
Crown Casino
30 min drive - 30.2 km
Melbourne Central
32 min drive - 30.6 km
Caroline Springs Leisure Centre
5 min walk - 0.5 km
Clarke Road Streamside Reserve
15 min walk - 1.3 km
Watergardens Town Centre
9 min drive - 8.7 km
Getting around
Caroline Springs Station
5 min drive
Keilor Plains Station
7 min drive
Melbourne Airport (MEL)
24 min drive
Restaurants
New Watervale Fish & Chips
20 min walk
McDonald's
2 min walk
Enelssie Cafe and Grill
3 min drive
Muffin Break
7 min walk
KFC
7 min walk
About this property
Quest Caroline Springs
This smoke-free aparthotel features a snack bar/deli, a conference center, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Each apartment features a kitchen with a refrigerator and a microwave, plus free WiFi and an LCD TV with digital channels. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include Netflix and a minibar.
Quest Caroline Springs offers 80 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. 32-inch LCD televisions come with digital channels and Netflix. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.
This Melbourne aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and complimentary newspapers. Housekeeping is provided daily.
Secured, covered self parking on site (AUD 10 per day)
Wheelchair-accessible parking available
Family friendly
Baby toys
Children stay free (see details)
Children's toys
Kitchen
Coffee/tea maker
Microwave
Refrigerator
Dining
Daily self-serve breakfast available 7:00 AM to noon for a fee: AUD 16.95 per person
Coffee and tea in common areas
Minibar
Room service
Snack bar/deli
Bedrooms
Bedsheets provided
Rollaway/extra bed: AUD 65 per night
Bathroom
Free toiletries
Hair dryer
Towels provided
Living spaces
Separate sitting area
Entertainment
32-inch LCD TV with digital channels
Netflix
Streaming services
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Business center
Computer station
Conference center (538 square feet of space)
Desk
Meeting rooms
Climate control
Air conditioning
Pets
Pet friendly
Fee: AUD 80 per pet per night (maximum AUD 550 per stay)
Service animals exempt from fees
Deposit: AUD 350 per stay
One-time cleaning fee: AUD 350
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
Concierge services
Daily housekeeping
Free daily newspapers
Iron/ironing board
Laptop-compatible safe
Limited-hour front desk
Luggage storage
Safe at front desk
Tour and ticket assistance
Vending machine
Location highlights
Connected to a shopping center
In a business district
In a shopping district
In the suburbs
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
1 building
80 units
Banquet hall
Built in 2009
Connecting units available
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 45
Minimum check-in age: 21
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 45
Express check-out available
Special check-in instructions
The property charges 2.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of AUD 80 per pet, per night (maximum AUD 550 per stay), plus a one-time cleaning fee of AUD 350 and a deposit of AUD 350 per stay
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 65.0 per night
Cribs (infant beds) are available for AUD 5.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 250 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Fee for self-serve breakfast: approximately AUD 16.95 per person
Covered self parking fee: AUD 10 per day
Pet deposit: AUD 350 per stay
Pet fee: AUD 80 per pet, per night (maximum AUD 550 per stay) plus AUD 350 one-time cleaning fee
Service animals are exempt from fees
Early check-in fee: AUD 45 (subject to availability)
Late check-out fee: AUD 45 (subject to availability)
Crib (infant bed) fee: AUD 5.0 per night
Rollaway bed fee: AUD 65.0 per night
High chair fee: AUD 0.00 per day
Credit card charges are subject to a surcharge of 2.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization of AUD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Yes, pets are allowed at this property. There's a deposit of AUD 350 per stay and a fee of AUD 80 per pet, per night. A cleaning fee of AUD 350 also applies. Service animals are exempt from fees.
How much does it cost to stay at Quest Caroline Springs?
As of 2026/3/12, prices found for a 1-night stay for 2 adults at Quest Caroline Springs on 2026/3/29 start from NT$3,862, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
How much is parking?
Self parking is available for AUD 10 per day.
What time is check-in at Quest Caroline Springs?
Check-in start time: 2:00 PM; Check-in end time: anytime. Early check-in is available for a fee of AUD 45 (subject to availability).
What time is check-out at Quest Caroline Springs?
Check-out is at 10 AM. Late check-out is available for AUD 45 (subject to availability).
Where is Quest Caroline Springs located?
Located in the business district, this family-friendly aparthotel is within 9 mi (15 km) of Watergardens Town Centre, Overnewton Castle, and Sunshine Hospital. Footscray Hospital and Highpoint Shopping Centre are also within 12 mi (20 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Quest Caroline Springs Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
8.2
Location
8.2
Staff & service
8.2
Property conditions & facilities
Rating 10 - Excellent. 271 out of 622 reviews
10 - Excellent
271
Rating 8 - Good. 210 out of 622 reviews
8 - Good
210
Rating 6 - Okay. 91 out of 622 reviews
6 - Okay
91
Rating 4 - Poor. 26 out of 622 reviews
4 - Poor
26
Rating 2 - Terrible. 24 out of 622 reviews
2 - Terrible
24
Reviews
10/10 Excellent
Ashnika
2025/12/31
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, comfortable rooms and excellent friendly staff. Highly recommended for short or long stays special thanks to Amy for guidance around local culture, experience, and dining options and great friendly chat.
Ashnika
Stayed 5 nights in Dec 2025
10/10 Excellent
Evangeline
2025/11/18
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and staff.
Evangeline
Stayed 2 nights in Nov 2025
10/10 Excellent
Brian
2025/11/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and welcoming staff. Nice clean and comfortable rooms.
Brian
Stayed 2 nights in Nov 2025
10/10 Excellent
sharon
2025/11/4
Liked: Cleanliness, room comfort, communication
Clean comfortable room great customer service
sharon
Stayed 2 nights in Nov 2025
10/10 Excellent
Scott
2025/9/29
Liked: Cleanliness, property conditions & facilities, communication
Clean room and friendly staff
Scott
Stayed 1 night in Sep 2025
10/10 Excellent
Jamie
2025/10/5
Liked: Cleanliness, property conditions & facilities, communication
Room was clean and the shopping centre is right next door. With plenty of food options.
Jamie
Stayed 5 nights in Sep 2025
8/10 Good
elmer
2025/11/11
Liked: Cleanliness, amenities, communication
All up good service and quick signin
elmer
Stayed 2 nights in Nov 2025
10/10 Excellent
K Anne
2025/9/12
Liked: Cleanliness, amenities, property conditions & facilities, communication
We love the ambiance of the place. It’s quite big room. Definitely recommended for a long stay.
K Anne
Stayed 4 nights in Sep 2025
10/10 Excellent
Claire
2025/5/22
Liked: Cleanliness, amenities, property conditions & facilities, communication
The rooms were very nice and spacious, views were stunning.
Claire
Stayed 3 nights in May 2025
8/10 Good
Adam
2025/10/28
Liked: Cleanliness, property conditions & facilities, communication
Problem with the first room.
Staff were very helpful to move us quickly into a more suitable room
Adam
Stayed 5 nights in Sep 2025
10/10 Excellent
Denis
2025/5/11
Liked: Amenities
Very convenient location with heaps of local options for food, both groceries and restaurants.
Denis
Stayed 4 nights in Apr 2025
8/10 Good
Matthew
2025/1/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, easy check in and out, excellent facilities. We will definitely come back
Fiona
Stayed 1 night in Jun 2025
10/10 Excellent
Zeljana
2025/6/9
The beds were so comfortable and the rooms were so clean.
The front reception staff were very friendly. We will definitely be back
Zeljana
Stayed 1 night in Jun 2025
10/10 Excellent
Katrina
2025/9/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
We have stayed here two times. Its in a fantastic location with the shopping centre around the corner and many restaurants and amenities all a close walk away. The 2bedroom unit had 2 bathrooms and kichen with all we need. Friendly and easy check in and housekeeping were friendly and couldnt do enough to make sure we had all we needed and were comfortable. Plenty of secure parking.
Katrina
Stayed 5 nights in Aug 2025
8/10 Good
Beth
2025/9/20
Liked: Cleanliness, amenities, communication
Friendly and helpful staff. Shower screen didn’t seal water everywhere after using the shower.
Beth
Stayed 2 nights in Sep 2025
10/10 Excellent
Derek
2025/2/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
Front desk staff are amazing, room was clean, room was well equiped and comfy bed!
Easy to find shopping close by & was clean beds were comfortable
Rachael
Stayed 1 night in Aug 2024
8/10 Good
Elizabeth
2025/9/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, noisy due to parrots, very strong smell of bleach in room. Beds very comfortable but TV wouldnt cast from my phone and the channels werent great. Overall, good but not going back, preferred the Mecure around the corner. Parking was confusing too!
Elizabeth
Stayed 1 night in Sep 2025
10/10 Excellent
Amanda
2025/3/24
Liked: Cleanliness, property conditions & facilities, communication
Team were extremely friendly and helpful.
Amanda
Stayed 4 nights in Mar 2025
10/10 Excellent
Palepa
2024/12/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
View was great. Myself and my children enjoyed our stay
Palepa
Stayed 3 nights in Dec 2024
8/10 Good
Makoto
2025/1/19
Liked: Cleanliness, amenities, communication
Staff was very helpful
Makoto
Stayed 1 night in Jan 2025
10/10 Excellent
Robert
2023/11/25
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, comfy and close to nice places to eat
Robert
Stayed 1 night in Nov 2023
10/10 Excellent
Graham
2024/5/26
Liked: Cleanliness, amenities, property conditions & facilities, communication