Arrow on Swanston, in central Melbourne near Lygon Street's restaurants, offers a sauna, outdoor pool, and on-site hair salon. Enjoy coffee and meals at Cafe Crema, or take in city views from the rooftop terrace.
Located in Carlton, a neighborhood in Melbourne, Arrow on Swanston is in the entertainment district and near a metro station. Princess Theatre and Melbourne Museum are cultural highlights, and some of the area's notable landmarks include Lygon Street and Royal Exhibition Building. Looking to enjoy an event or a game? See what's going on at Rod Laver Arena or Marvel Stadium. Relax and indulge in the area's health/beauty spa, or seek out an adventure with hiking/biking trails and rock climbing nearby. Visit our Melbourne travel guide
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a conference center are onsite. Each apartment provides an LCD TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include free WiFi and a rainfall shower.
Arrow on Swanston offers 190 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with digital channels. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.
Guests under 18 years old are not allowed in the fitness facility.
The recreational activities listed below are available either on site or nearby; fees may apply.
Secured, covered self parking on site (AUD 25 per night)
Family friendly
Children stay free (see details)
Free crib
High chair
Restaurants on site
Cafe Crema
Kitchenette
Coffee/tea maker
Cookware, dishware, and utensils
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
Daily continental breakfast available 7:00 AM to 1:00 PM for a fee: AUD 22 for adults and AUD 17 for children
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Living spaces
Separate sitting area
Entertainment
40-inch LCD TV with digital channels
Outdoor areas
Terrace
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
4 meeting rooms
Business center
Conference center (9,688 square feet of space)
Laptop workspace
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
Smoking not allowed
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Grocery/convenience store
Hair salon
Iron/ironing board on request
Local maps
Luggage storage
Multilingual staff
Tour and ticket assistance
Vending machine
Location highlights
In a business district
In a shopping district
In an entertainment district
In the city center
Near a health/beauty spa
Near a hospital
Near a metro station
Near a train station
Near a zoo
Near an outlet shopping mall
Near the bay
Things to do
Gym
Bicycle rentals nearby
Hiking/biking trails nearby
Rock climbing nearby
Theme park nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Fire extinguisher
General
1 building
190 units
9 floors
Banquet hall
Built in 2003
Electric car charging station
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
The property charges 3.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Breakage deposit: AUD 100.00 per stay
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately AUD 22 for adults and AUD 17 for children
Covered self parking fee: AUD 25 per night (in/out privileges)
Credit card charges are subject to a surcharge of 3.8 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
We should mention
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Property is also known as
Arrow Swanston Apartment Carlton
Arrow Swanston Carlton
Arrow Swanston Aparthotel Carlton
Arrow Swanston
Arrow Swanston Aparthotel
Arrow on Swanston Carlton
Arrow on Swanston Aparthotel
Arrow on Swanston Aparthotel Carlton
Frequently asked questions
Does Arrow on Swanston have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Arrow on Swanston?
As of 2026/3/11, prices found for a 1-night stay for 2 adults at Arrow on Swanston on 2026/3/24 start from NT$2,455, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Arrow on Swanston pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is available for AUD 25 per night.
What time is check-in at Arrow on Swanston?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Arrow on Swanston?
Check-out is at 10:00 AM.
Where is Arrow on Swanston located?
This family-friendly Melbourne aparthotel is located in the entertainment district, within a 10-minute walk of Lygon Street and Queen Victoria Market. Royal Exhibition Building and Melbourne Museum are also within 15 minutes. Melbourne Central Station is 8 minutes by foot and Flagstaff Station is 14 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Arrow on Swanston Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2
Cleanliness
8.0
Location
7.6
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 746 out of 2741 reviews
10 - Excellent
746
Rating 8 - Good. 824 out of 2741 reviews
8 - Good
824
Rating 6 - Okay. 499 out of 2741 reviews
6 - Okay
499
Rating 4 - Poor. 335 out of 2741 reviews
4 - Poor
335
Rating 2 - Terrible. 337 out of 2741 reviews
2 - Terrible
337
Reviews
8/10 Good
Andrew
2025/12/3
Liked: Cleanliness, communication
Basic amenities, but reasonably quiet, good and efficient check-in. Great location.
Andrew
Stayed 1 night in Dec 2025
8/10 Good
Chloe
2025/10/26
Liked: Cleanliness, communication
Comfortable stay, staff friendly
Chloe
Stayed 1 night in Oct 2025
4/10 Poor
Candice
2026/1/7
Disliked: Property conditions & facilities, communication
I found the communication with the hotel not accommodating. Public transport out front made it easy
Candice
Stayed 1 night in Nov 2025
8/10 Good
Wayne
2025/11/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to CBD. Tram stop right outside. Close to mall. Plenty of food options nearby. Hotel was clean. Staff were friendly and helpful.
Wayne
Stayed 7 nights in Nov 2025
6/10 Okay
Analee
2025/9/7
Great location
Analee
Stayed 1 night in Sep 2025
10/10 Excellent
neil
2025/9/22
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice area, great staff, fabulous parking so close to city
neil
Stayed 1 night in Sep 2025
8/10 Good
Deborah
2025/11/2
Liked: Cleanliness
Apartment was very centrally located and spotless. Good value for money.
Deborah
Stayed 2 nights in Oct 2025
8/10 Good
Utsarg
2025/9/27
Liked: Cleanliness, property conditions & facilities, communication
The property was clean, quiet and a good value for money too !
Utsarg
Stayed 1 night in Sep 2025
8/10 Good
Paul
2025/11/5
Liked: Cleanliness, amenities, communication
Great location. Comfy bed. Uncomfortable sofa.
Paul
Stayed 5 nights in Oct 2025
8/10 Good
Sandra
2025/10/17
Liked: Cleanliness, communication
We stayed in the four bedroom apartment. The room and furnishings are older but clean and tidy, a great price and a perfect fit for our group of 8.
Within easy walking of numerous pubs, cafes, restaurants and the market, as well as being on the tram line. Would definitely stay again.
Sandra
Stayed 1 night in Oct 2025
8/10 Good
Oanh
2025/12/20
Liked: Cleanliness, amenities, property conditions & facilities, communication
The room is small and average. Its a budget hotel, nothing is fancy. The pool is outside and cold water, surrounding by other apartments so its very hot. The pool is 1.3m depth all way through and have sign for no kids under 18, definitely not suitable for a family. Room is clean, location is great. If you don't spend much time in the room and just for sleep, its for you and worth the money. If you want to spend time and enjoy the room, this is not for you. Staff is nice and friendly.
Oanh
Stayed 2 nights in Dec 2025
8/10 Good
Lauren
2025/8/30
Liked: Amenities
Disliked: Cleanliness
Great rooms for an overnight stay, super comfortable beds. Could be cleaner and updated facilities (TV’s).
Lauren
Stayed 1 night in Aug 2025
10/10 Excellent
Kellie
2025/6/25
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great position, very clean, great parking, nice staff
Kellie
Stayed 1 night in Jun 2025
10/10 Excellent
Grace
2025/5/8
Liked: Cleanliness, property conditions & facilities, communication
hotel is at perfect location
Grace
Stayed 1 night in May 2025
8/10 Good
Nathaniel
2025/4/2
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is exceptional - friendly staff, lovely food
Nathaniel
Stayed 1 night in Apr 2025
8/10 Good
Daniel
2025/9/7
Liked: Amenities
Nice little room setup was fantastic love the tiny belcony
Daniel
Stayed 1 night in Sep 2025
10/10 Excellent
Amanda
2025/4/15
Liked: Cleanliness, amenities, property conditions & facilities, communication
Perfect stay, rooms were nice and spacious
Amanda
Stayed 1 night in Apr 2025
10/10 Excellent
Rose
2025/4/17
Liked: Cleanliness, amenities, property conditions & facilities, communication
Fabulous stay, great location, friendly staff
Rose
Stayed 1 night in Apr 2025
8/10 Good
Deborah
2025/10/18
Liked: Communication
Clean and tidy apartment.
Friendly and easy check in.
Had to wait a while for lift as only one working.
Paid tram at the door or walk two blocks to the free tram zone.
One block walk to supermarket.
Recommend if on a budget.
Deborah
Stayed 3 nights in Oct 2025
10/10 Excellent
Thiagarajan
2025/6/1
Liked: Communication
Very good stay. Cheap and central location
Thiagarajan
Stayed 5 nights in May 2025
8/10 Good
Chloe
2025/5/28
Liked: Property conditions & facilities, communication
its location make it a perfect stay for travellers. tram station is in front of the hotel
Chloe
Stayed 1 night in May 2025
6/10 Okay
Vince
2025/11/3
Liked: Communication
Look, you get what you pay for. Is it clean and updated? No. Is it well priced, in a great location (tram stop out front, little Ezy marts, bottle shop all close by), yes.
Communication was great. Easy to get to the onsite parking for $25 a night. Rooms really do need a deep clean and broken furniture replaced.