Find Pet-friendly Hotels in Mansfield, TX

"Wonderful staff and service. Above and beyond with our sick kids and housekeeping, front desk requests, breakfast. Shuttle driver was direct, not quite rude, but understandable since he messes with drunk people from The Stockyards. He was nice when we got to know him. "

"I recently stayed at La Quinta by Wyndham and unfortunately, my experience with the front desk was very disappointing. The customer service was poor, and the staff did not seem to know how to properly relay information. It led to confusion and made the stay more stressful than it should have been. That being said, I do want to highlight that housekeeping did an excellent job. The room was clean, well-maintained, and their attention to detail did not go unnoticed. Overall, while housekeeping exceeded expectations, the front desk service really needs improvement."

"The staff was friendly, rooms were clean and quiet. "

"Would visit again. "

"It had roaches, that heat did not work. I was cold all night. They came in and said it were work in 15 minutes and it never did. It had mold in the bathroom on the wall, the bathtub had a hole in it and it had a mat to cover it. The whole experience was horrible."

"We love the Omni! They have top tier everything "

"My stay at this hotel in Arlington was very disappointing. First of all, the hallway and elevator had a strong, unpleasant smell the entire time we were there. The elevator itself also seemed old and a little run down. On our last morning, the time had just changed for daylight savings, and it caused us to wake up later than expected. My daughters and I were in the room freshening up and gathering our belongings so we could leave. While we were doing that, a hotel employee came to our door banging loudly and asked if we planned to stay another night. I told him no and explained that we were getting ready to leave. Shortly after that, the manager called the room asking the same thing and telling us it was time to get out. I explained that I had already told the employee we were on our way out and were in the middle of getting our things together. The manager was very rude and kept saying we needed to be out by 11:45, even though we had already told them we were leaving. It felt like we were being rushed out unnecessarily, especially considering the time change that morning. When I went downstairs to speak with the manager, I explained that I didn’t appreciate how we were being rushed and treated. Unfortunately, she still had a bad attitude and refused to return my deposit because she claimed we were late leaving the room. To make matters worse, the hotel also advertised breakfast, but the only thing available was coffee. Overall, the customer service was poor"