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Top Makati Hotel Reviews
Ascott Makati
10/10 Excellent
"Friendly staff, great location. Clean room and got a great room upgrade"
Holiday Inn & Suites Makati by IHG
10/10 Excellent
"Loved the STAFF and the GREAT ROOM SERVICE!! Very accommodating, helpful, and kind!!!"
The Peninsula Manila
10/10 Excellent
"Great location. Refined and elegant service. I love the orchestra playing in the lobby towards the evening. It brings a special touch. Been coming since mid 80s and still my favorite hotel in Manila. If only they can modernize the rooms a little bit more. I don’t exactly know what they need to do but it’s a little bit old fashioned and worn out. Despite this I most highly recommend the Pen."
Dusit Thani Manila
10/10 Excellent
"Excellent staff and outstanding customer service We had a wonderful 4-night stay, all in an upgraded suite on the 12th floor. We initially had an issue with our room, but Manager Betchie responded immediately, apologised and arranged an upgrade within minutes. She also organised the luggage transfer, with the very polite and helpful Karl assisting us. Excellent customer service and a great example of how a problem should be handled. Our suite was clean, comfortable, spacious and had a lovely view. A special mention to our room attendant Donica, who was exceptionally caring and polite, always smiling, and whose attention to detail was exemplary. She kept our room beautifully clean and organised every day. The reception, breakfast, dining and room service teams were all well presented, professional, polite and always ready to help. The night-shift security staff member, whose name I unfortunately forgot, was also very helpful whenever we needed directions. On departure, the concierge went above and beyond when heavy rain and rush-hour traffic meant Grab rides were showing very long delays. He arranged a taxi to the airport and stayed to make sure we got into it safely. Unfortunately, I also forgot his name, but his kindness was greatly appreciated. The location is excellent — only about a 2-minute walk to Ayala Mall. Overall, the exceptional staff and customer service more than compensate for the dated amenities. Great location, wonderful people and genuinely caring staff"
City Garden GRAND Hotel
10/10 Excellent
"Very clean property with great staff"
New World Makati Hotel
8/10 Good
"NWM is a great hotel. I love the large l"
The Picasso Boutique Serviced Residences
10/10 Excellent
"I enjoyed my room overall. I would’ve liked my room serviced a bit more though. I had to consistently ask for toilet paper, coffee and tea, and fresh towels. I also had to specifically request (in addition to the make up room sign) for housekeeping to come in. The housekeeper was very nice though. Breakfast was good but I didn’t expect that I’d be limited to one drink and one plate of food off the menu each day. Although the food was good, I was often still hungry after I finished eating. Also, although this is a bit nitpicky, I don’t really understand why my room had a small kitchen when there aren’t any pots, pans, standard cups, or cooking/ eating utensils provided. Just seems a bit misleading to people who book the room because it has a kitchen only to find out they can’t use it."
Makati Diamond Residences
10/10 Excellent
"This is a fantastic place to stay. Great location. All the staff were exemplary and incredibly kind. This is a ‘must stay’!"
Makati Shangri-La, Manila
10/10 Excellent
"Excellent service. Clean room."
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