Makati 5 Stars Hotels

"Beautiful hotel with a great gym and spa. Highly recommend staying here as the price was very reasonable for a Shangri La "

"This is my favorite hotel in Manila. First class around."

"The lobby was grand but the room was dated despite it being a grand room (which was a VIP upgrade) but no different from the original room booked. Excellent breakfast selections and all the fresh coconut water you can drink. The seafood buffet was great too. "

"Hotel and staff are great. Breakfast is ok. Limited variety but the restaurant menu has excellent food. "

"Very clean n great location"

"Nice location and even nicer facilities. "

"Great breakfast staff and selection "

"I'd like to start by saying the staff is great. They are very friendly and welcoming. They are quite knowledgeable about the hotel services. The room I stayed in was comfortable. The bed was quite soft and there were 2 bathrooms: 1 toilet & sink, the other shower, tub, & sink. The AC is quite cold as well as the pool water. The bar service at the pool was great. The room size is perfect for two people. The location is great if you like to go out for drinks or coffee. I was quite annoyed by housekeeping. While the service was great & I know they worked har, I had a do not disturb sign on my door and housekeeping called me more times than days I stayed in the hotel to tell me, remind me, advise me that housekeeping services end at 5pm. At 1pm, I don't need a reminder as I also received the same notice under my door. The room showed some signs of wear that was hidden behind the bathroom blinds. The room only comes with 2 large towels. I asked for 2 smaller towels for hand drying and face washing. They were never replaced. I like to try different hotels when I stay in Manila. I won't return to I'm Hotel. The hotel that shares the building is great though. "